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Understanding your Promotions Dashboard

In this article, we'll walk you through the Promotions dashboard, giving you a complete view of every deal you've created and how it's performing.

Here's how the dashboard is organized, and how to use each part of it:

Locating Promotions

Once you're logged in to Pabau, navigate to the left-hand sidebar and select ''Marketing'', then click ''Promotions'' from the dropdown menu.

Promotions  1

Performance stats

At the top of the page, four summary cards give you a quick snapshot of how your promotions are performing overall:

  • Active deals - the number of promotions that are currently live and available for use.
  • Total redemptions - the cumulative number of times any promotion has been redeemed.
  • Discounted revenue - the total value of revenue that has been discounted through promotions.
  • Avg. discount - the average discount percentage or value applied across all redemptions.

Promotions 3

Search and filters

Below the stats, promotions are filtered by status using a set of tabs:

  • All - shows every promotion, regardless of status.
  • Active - promotions that are currently live.
  • Scheduled - promotions set up with a future start date that haven't yet begun.
  • Paused - promotions temporarily suspended; they won't be applied at checkout while paused.
  • Ended - promotions whose end date has passed and are no longer active.
  • Archived - promotions that have been manually archived and removed from the active view.

Promotions 4

Each tab displays a count of promotions in that state. A search bar lets you look up a specific deal by name or discount code, and the Sort button reorders the list by oldest or latest.

The deals list

Each deal in the list displays:

  • Promotion - the name of the deal, along with either its unique discount code (e.g. SUMMER20) or No code · auto-applied if the discount is applied automatically without a code.
  • Type - Promotion, Flash sale, or Last-minute offer.
  • Discount - the discount value, shown as either a percentage (e.g. 20%) or a flat rate amount (e.g. £15.00).
  • Applies to - the services, products, or employees the promotion is restricted to. Blank if it applies to everything.
  • Schedule - the active date range for the promotion, if one has been set.
  • Status - the current status of the promotion, e.g. Active or Paused.

Promotions 5

Managing a deal

Click the three-dot menu next to any deal to:

  • Edit - opens the promotion so you can make changes.
  • Duplicate - creates an exact copy of the promotion, with "Copy" added as a prefix to the name.
  • Pause - temporarily suspends the promotion; it won't be applied at checkout while paused. For paused promotions, this option becomes Resume.
  • Copy code - copies the promotion's discount code to the clipboard. This only appears for promotions with a code, not for auto-applied deals.
  • Archive - removes the promotion from the active list without deleting it.
  • Delete - permanently deletes the promotion. This is a soft deletion and any invoices where the discount was applied will still reference it.

Promotions 6

With a clear view of the dashboard, you're ready to start creating your first promotion.


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For more guides, browse the related articles below or use the search bar at the top of the page. You can also watch our video learning series, the Pabau Academy, or visit the Support page for additional help.