--- title: Memberships - Status Report description: Get a live view of membership statuses — active, frozen, cancelled, expired and expiring soon — via the Membership Status report’s summary and tabs. --- [Skip to content](https://support.pabau.com/en/pabau2/memberships-status-report#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Analytics](https://support.pabau.com/en/pabau2/analytics?hsLang=en) 3. [Reports](https://support.pabau.com/en/pabau2/analytics?hsLang=en#reports) # Memberships - Status Report The Membership Status report gives you a live snapshot of every membership by lifecycle stage — active, frozen, cancelled, expired, suspended, or about to expire — organised into seven tabs, with a Summary dashboard you can click through to the detail. **It answers:** how many memberships are in each state right now, which memberships are about to expire, and — for any state — who the members are, when each membership was activated, and when it expires. For example, on the Summary tab, clicking the "Frozen recurrences" card jumps straight to the Frozen tab, where every frozen membership is listed with the client, plan, location, activation date and expiry date. **NOTE:** This report looks different from its sibling membership reports — it's organised as tabs rather than the standard filter bar, and it has no Print button, column manager, or date-range filter. ### How to find it **Step 1: Open Reports** [Log in to your Pabau account](https://app.pabau.com). In the left sidebar, hover over **Analytics** and click **Reports**. The reports catalogue opens, with every report you have access to. ![The Analytics menu in the left sidebar with Reports marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/250964893907-01-nav-reports.png?v=2) *Analytics → Reports opens the reports catalogue* **Step 2: Open the Report** Click the **Memberships** tab, then click **Memberships — Status** (marked with a **New** badge) in the **Members & status** section to open the report. You can also type the report’s name in **Search for a report**. The opened page is titled **Membership Status**. ![The Memberships section of the reports catalogue](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/catalog-memberships-tab.png) ### The seven tabs The report is split into a **Summary** tab followed by six list tabs: **About to expire**, **Active**, **Frozen**, **Cancelled**, **Expired**, and **Suspended**. The selected tab (along with your location filter and expiry window) is kept in the page URL, so you can bookmark a view or share a link that opens straight on, say, the Cancelled tab. ### The Summary tab Eight stat cards give you the headline counts. Click a card to jump to the matching list tab. | Card | What it counts | Jumps to | | --- | --- | --- | | Active non-recurring | Active memberships that don't renew automatically. | Active tab | | Active recurrences | Active recurring memberships. | Active tab | | Cancelled recurrences | Recurring memberships that have been cancelled. | Cancelled tab | | Frozen recurrences | Recurring memberships currently frozen (on hold). | Frozen tab | | Expired recurrences | Recurring memberships that have expired. | Expired tab | | Upgraded/downgraded recurrences | Recurring memberships that were moved to a different plan. | — (count only, no detail tab) | | Suspended recurring | Recurring memberships currently suspended. | Suspended tab | | About to expire (next 30d) | Memberships due to expire within the next 30 days. | About to expire tab | **NOTE:** The "Upgraded/downgraded recurrences" card is a count only — it has no matching detail tab, so it's the one card that isn't clickable. ### The list tabs Each list tab shows a table of the memberships in that state. Every table uses the same nine columns: | Column | What it shows | Sortable | | --- | --- | --- | | Member ID | The membership record's ID (e.g. #2041). | Yes | | Client name | The member's name. Click it to open their client card. | No | | Email | The client's email address. | No | | Membership | The membership plan name (e.g. Glow Membership). | No | | Location | The location the membership belongs to. | No | | Status | A colour-coded pill with the membership's current status. | No | | Type | Recurring or Non-recurring. | Yes | | Activated | The date the membership was activated. | Yes | | Expires | The date the membership expires. | Yes | Click a sortable column's header to sort the tab by it, and click again to flip the direction. #### Filters on the list tabs - **Location** – A searchable dropdown that defaults to All locations and narrows the current tab to one location. - **Expiring within N days** – On the About to expire tab only: a numeric input (default 30) controlling how far ahead the tab looks for expiring memberships. **NOTE:** Each list tab loads up to 200 memberships, and the Location filter narrows within those loaded rows. On a very large member base, export the tab or check the count label to make sure you're seeing the full picture. ### Toolbar actions | Control | What it does | | --- | --- | | Export CSV | Downloads the current tab as a CSV file (e.g. membership-status-active-2026-08-04.csv). The file contains ten columns — the nine on screen plus Client ID. The button is disabled while the tab has no rows. | | Run | Re-runs the current tab's data. | | Count label | Shows how many memberships are listed on the tab (e.g. "34 memberships"). | If nothing matches, the About to expire tab reads "No memberships will expire in the chosen window."; the other tabs suggest trying a different tab or clearing the location filter. **NOTE:** This report lives in the Memberships category of the reports catalogue, which is visible to users who have the **All Sales & Finance reports** switch turned on under **Report access** in their own or their role’s permissions (alongside "Can access reports page"). That switch covers every Memberships report, and an admin can also give a staff member or role access to this report on its own (see [How to Give a Staff Member or Role Access to Individual Reports](https://support.pabau.com/en/pabau2/how-to-give-a-staff-member-or-role-access-to-individual-reports?hsLang=en)). ### Related guides - [Memberships - Members Report](https://support.pabau.com/en/pabau2/memberships-members-report?hsLang=en) — the roster of every member and add-on member. - [Memberships - Payments Report](https://support.pabau.com/en/pabau2/memberships-payments-report?hsLang=en) — every membership installment and its collection status. - [New Memberships Report](https://support.pabau.com/en/pabau2/new-memberships-report?hsLang=en) — every membership sold within a date range. With this understanding, you can confidently use the Membership Status report to keep a live pulse on your member base — from the headline counts on the Summary tab down to exactly which memberships are frozen, cancelled, or about to expire. --- Was this guide helpful? Let us know by voting below - your feedback helps us write clearer articles. For **[more guides](https://support.pabau.com/en/pabau2?hsLang=en)**, browse the related articles below or use the search bar at the top of the page. 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