--- title: How to Integrate your Pabau Calendar with Google Calendar, Outlook & Other Calendars description: In this article, we'll cover how to link your Pabau calendar withyour preferred calendar application, allowing you to stay updated on diary changes. --- [Skip to content](https://support.pabau.com/en/pabau2/mac-calendar-ical-google-calendar-outlook-integration-on-pabau-2#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Calendar](https://support.pabau.com/en/pabau2/calendar?hsLang=en) 3. [Integrations](https://support.pabau.com/en/pabau2/calendar?hsLang=en#integrations) # How to Integrate your Pabau Calendar with Google Calendar, Outlook & Other Calendars ## In this article, we'll cover how to sync your Pabau calendar with your preferred calendar application, allowing you and your team to stay updated on diary changes. **Table of Contents:**  [1. How to Access Calendar Sync](https://support.pabau.com/en/pabau2/mac-calendar-ical-google-calendar-outlook-integration-on-pabau-2#find-calendar-link) [Two-Way Sync With Google Calendar](https://support.pabau.com/en/pabau2/mac-calendar-ical-google-calendar-outlook-integration-on-pabau-2#two-way-google-calendar-sync) [2. Syncing With Google Calendar](https://support.pabau.com/en/pabau2/mac-calendar-ical-google-calendar-outlook-integration-on-pabau-2#syncing-with-google-calendar)[3. Syncing with Outlook Calendar](https://support.pabau.com/en/pabau2/mac-calendar-ical-google-calendar-outlook-integration-on-pabau-2#outlook-for-windows) [4. Syncing With Other Calendars](https://support.pabau.com/en/pabau2/mac-calendar-ical-google-calendar-outlook-integration-on-pabau-2#syncing-with-other-calendars) --- **NOTE:** The calendar feed (ICS) is one-way. Changes made in Pabau will appear in your external calendar, but changes made in your external calendar will **not** sync back to Pabau. If you use Google Calendar, you can use [two-way sync with Google Calendar](https://support.pabau.com/en/pabau2/mac-calendar-ical-google-calendar-outlook-integration-on-pabau-2#two-way-google-calendar-sync) instead, which also shows your Google busy time in your Pabau diary. ### How to Access Calendar Sync   #### Step 1: Navigate to Calendar Sync [Log in to your Pabau account](https://app.pabau.com/) and navigate to the **Setup** page. Click on **Calendar Sync** under the **Integrations** section to open the sync page. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-13-2026-11-43-43-3996-AM.png?width=670&height=373&name=image-png-May-13-2026-11-43-43-3996-AM.png) #### Step 2: Start a New Sync On the Calendar Sync landing page you will see the following message: > *"Sync smarter. Stay Organized. Take control of your schedule by syncing your calendars with Pabau."* Click the **New Sync** button to begin the setup process. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-02-44-58-4855-PM.png?width=670&height=254&name=image-png-Apr-27-2026-02-44-58-4855-PM.png) #### Step 3: Choose Your Calendar After clicking **New Sync**, you will first be asked to choose which calendar you would like to sync. You will see two options: - **Google Sync (2 Way)** — Appointments to Google, Google busy time to Pabau. See [Two-Way Sync With Google Calendar](https://support.pabau.com/en/pabau2/mac-calendar-ical-google-calendar-outlook-integration-on-pabau-2#two-way-google-calendar-sync) below. - **Other Calendar** — Integrate with other calendars. This creates a calendar feed (ICS) URL that you can add to Google Calendar, Outlook, Mac Calendar, iPhone, iPad or any other calendar that supports ICS feeds. To set up a calendar feed, click **Other Calendar** and continue with the steps below. ![Choose which calendar you would like to sync, with Google Sync (2 Way) and Other Calendar](https://support.pabau.com/hs-fs/hubfs/kb/calendar-sync-choose-google-two-way.png?width=454&height=324&name=calendar-sync-choose-google-two-way.png) #### Step 4: Select Employees On the next screen you will see a list of all team members in your account. Choose which employees' calendars you want to create feeds for. - Use the **Search** bar to find a specific employee quickly. - Click on an employee's name to select them — a blue tick will appear on the right to confirm the selection. - Use **Select All** to select the entire team, or **Deselect All** to start fresh. - Click **Entire company** to automatically select all current team members. Once you have selected the relevant employees, click **Next** in the top right corner to proceed.  ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-02-53-51-7076-PM.png?width=670&height=389&name=image-png-Apr-27-2026-02-53-51-7076-PM.png) #### Step 5: Copy & Export Your Feed URL After selecting your employees, you will arrive at the **Export** screen. Here you will see a unique **Calendar ICS feed URL** generated for each selected employee. Click the **Copy** button next to the relevant employee's URL. You will then paste this URL into your chosen calendar application following the steps below. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-02-56-17-1774-PM.png?width=670&height=382&name=image-png-Apr-27-2026-02-56-17-1774-PM.png) --- ### Two-Way Sync With Google Calendar Two-way sync connects a staff member's own Google account to Pabau: - **Pabau to Google:** your appointments are added to a calendar called **"Pabau"** in your Google Calendar, which Pabau creates for you. Each event shows the service and the client's name. - **Google to Pabau:** busy time from your Google Calendar shows in the Pabau diary as grey **"Busy (Google)"** blocks, which your colleagues can see too. Only the time shows, never what the event is. **NOTE:** Each staff member connects their own Google account, and only they can connect, change or disconnect it. Nobody, including an admin, can connect an account for someone else. Two-way sync is available for Google Calendar; for Outlook and other calendar apps, use the calendar feed described below. #### **Step 1: Open Account Settings** Click your profile picture in the top right corner and select **Account Settings**, then click the **Integrations** tab. ![Profile menu with Account Settings](https://support.pabau.com/hs-fs/hubfs/kb/calendar-sync-account-settings-menu.png?width=260&height=410&name=calendar-sync-account-settings-menu.png) *Account Settings in the profile menu* #### **Step 2: Connect Google Calendar** On the **Google Calendar** card, click **Connect Google Calendar**. A Google sign-in window opens: choose your Google account and allow Pabau to access your calendar. When it closes, the card shows **Connected as** followed by your Google email address. ![Integrations tab in Account Settings with the Google Calendar card and the Connect Google Calendar button](https://support.pabau.com/hubfs/kb/calendar-sync-integrations-card.png) *The Google Calendar card on the Integrations tab, before connecting* **NOTE:** If nothing opens, your browser may have blocked the pop-up. Allow pop-ups for Pabau and click **Connect Google Calendar** again. #### **Step 3: Check the Sync** Pabau starts your first sync straight away. While it runs, the card shows **Syncing** and how many of your appointments are already in Google; afterwards it shows **Connected**, **Last synced** and the number of appointments in Google. Pabau syncs appointments from 7 days ago to 90 days ahead. Cancelled appointments are not added. A change made in Pabau usually reaches Google within about 5 minutes. #### **What happens if I change a Pabau event in Google?** Pabau stays in charge: if a Pabau event is changed or deleted in Google, the next sync puts it back. Nothing you do in Google reschedules or cancels an appointment in Pabau. #### **Do Busy (Google) blocks stop clients booking me?** No. The grey **Busy (Google)** blocks are for information only. They do not change your online booking availability and do not stop anyone booking you in the diary. #### **How do I see the sync for the whole clinic?** Go to **Setup → Calendar Sync**, click **New Sync** and select **Google Sync (2 Way)**. This page shows your own Google Calendar card and a **Sync history** of what Pabau sent to each staff member's Google calendar in the last 7 days. Other staff members connect their own account under **Account settings \> Integrations**. ![Google Sync (2 Way) page in Calendar Sync, with the Google Calendar card](https://support.pabau.com/hubfs/kb/calendar-sync-google-two-way.png) *The Google Sync (2 Way) page in Setup, Calendar Sync* #### **What does "Reconnect needed" mean?** Google has stopped letting Pabau use your calendar (for example, access was removed in your Google account), so your appointments are not being synced. Click **Reconnect** on the card to start syncing again. If the card shows **Sync problem**, Pabau keeps retrying; if it continues, reconnect. #### **How do I disconnect Google Calendar?** On the **Integrations** tab, click **Disconnect** and confirm. The "Pabau" calendar is deleted from your Google account, and your Google busy time stops showing in your diary. --- ### Syncing with Google Calendar To add the calendar feed to Google Calendar instead of using two-way sync, choose **Other Calendar** in Step 3 above and copy the feed URL from the Export screen, then follow these steps. #### Step 1: Open Google Calendar Settings Open [Google Calendar](https://calendar.google.com) in your browser. In the top right corner, click the **cogwheel icon** and select **Settings**.     ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-02-34-3422-PM.png?width=670&height=230&name=image-png-Apr-27-2026-03-02-34-3422-PM.png) #### Step 2: Add Calendar from URL In the left sidebar under **Settings**, click **Add calendar** to expand the menu, then select **From URL**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-03-37-9337-PM.png?width=276&height=674&name=image-png-Apr-27-2026-03-03-37-9337-PM.png) #### Step 3: Paste the URL In the **From URL** field, paste the Pabau ICS feed URL you copied. Click **Add calendar**. Your Pabau appointments will now appear in Google Calendar and will update automatically when changes are made in Pabau.  ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-04-57-7493-PM.png?width=601&height=286&name=image-png-Apr-27-2026-03-04-57-7493-PM.png)   **NOTE**: Google Calendar may take a few hours to reflect changes made in Pabau. Updates typically happen every few hours but can take up to 24 hours in some cases. --- ### Syncing with Outlook Calendar **Important**: The steps differ depending on your version of Outlook. If you are unsure which version you have, go to **Help → About Outlook** in the top menu bar. #### Option A — New Outlook for Windows (Microsoft 365 / Outlook 2024+) #### Step 1: Open Outlook and navigate to Calendar Open [Outlook](https://outlook.com) and navigate to your **Calendar** view using the icons in the left sidebar. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-21-32-5104-PM.png?width=370&height=243&name=image-png-Apr-27-2026-03-21-32-5104-PM.png) #### Step 2: Click Add calendar In the left-hand panel, scroll down and click **Add calendar**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-22-16-2399-PM.png?width=223&height=382&name=image-png-Apr-27-2026-03-22-16-2399-PM.png) #### Step 3: Select Subscribe from web In the panel that opens, select **Subscribe from web**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-23-14-6387-PM.png?width=629&height=403&name=image-png-Apr-27-2026-03-23-14-6387-PM.png) #### Step 4: Paste the Pabau ICS feed URL Paste the Pabau ICS feed URL you copied from the Export screen into the field provided. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-24-03-3327-PM.png?width=585&height=477&name=image-png-Apr-27-2026-03-24-03-3327-PM.png) #### Step 5: Name the calendar and import Give the calendar a name — for example, *Pabau – \[Employee Name\]* — so it is easy to identify. Click **Import**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-25-01-3283-PM.png?width=390&height=397&name=image-png-Apr-27-2026-03-25-01-3283-PM.png) Your Pabau appointments will now appear in Outlook and will update automatically when changes are made in Pabau. **NOTE**: Syncs may take up to 24 hours to update in Outlook after a change is made in Pabau, though updates typically happen within a few hours.   #### Option B — Classic Outlook for Windows (Outlook 2016, 2019, 2021) #### Step 1: Open Outlook and navigate to Calendar Open Outlook and navigate to your **Calendar** view using the icons in the bottom left of the screen. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-37-03-6139-PM.png?width=309&height=347&name=image-png-Apr-27-2026-03-37-03-6139-PM.png) #### Step 2: Open the Add Calendar menu In the top ribbon, click the **Home** tab, then click **Add Calendar**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-37-41-6317-PM.png?width=670&height=115&name=image-png-Apr-27-2026-03-37-41-6317-PM.png) #### Step 3: Select From Internet From the dropdown menu, select **From Internet**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-38-23-8291-PM.png?width=597&height=329&name=image-png-Apr-27-2026-03-38-23-8291-PM.png) #### Step 4: Paste the Pabau ICS feed URL In the **New Internet Calendar Subscription** dialog box that appears, paste the Pabau ICS feed URL into the field provided. ![](https://support.pabau.com/hubfs/image-png-Apr-27-2026-03-39-34-4615-PM.png) Click **OK**. Outlook will ask if you want to add this calendar and subscribe to updates — click **Yes**. Your Pabau calendar will appear under **Other Calendars** in the left-hand panel and will sync automatically. **NOTE**: Syncs may take up to 24 hours to update in Outlook after a change is made in Pabau, though updates typically happen within a few hours.   #### Option C — Outlook on the Web (outlook.com / Microsoft 365 web app) #### Step 1: Sign in and open Calendar Sign in to [outlook.com](https://outlook.com) or your [Microsoft 365 web app](https://www.office.com) and open **Calendar** from the left-hand navigation. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-41-53-7353-PM.png?width=607&height=330&name=image-png-Apr-27-2026-03-41-53-7353-PM.png) #### Step 2: Click Add calendar In the left-hand panel, click **Add calendar**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-42-47-3154-PM.png?width=283&height=417&name=image-png-Apr-27-2026-03-42-47-3154-PM.png) #### Step 3: Select Subscribe from web In the panel that opens, select **Subscribe from web**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-43-31-3342-PM.png?width=625&height=354&name=image-png-Apr-27-2026-03-43-31-3342-PM.png) #### Step 4: Paste the Pabau ICS feed URL Paste the Pabau ICS feed URL you copied from the Export screen into the field provided. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-44-35-6654-PM.png?width=407&height=419&name=image-png-Apr-27-2026-03-44-35-6654-PM.png) #### Step 5: Name the calendar and import Give the calendar a name — for example, *Pabau – \[Employee Name\]* — and click **Import**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-45-50-1142-PM.png?width=441&height=429&name=image-png-Apr-27-2026-03-45-50-1142-PM.png) Your Pabau appointments will now appear in your Outlook web calendar and will update automatically when changes are made in Pabau. **NOTE**: Calendar updates can take up to 24 hours to appear in Outlook on the web, though most changes sync within a few hours. --- ### Syncing with Other Calendars Select **Other Calendar** on the calendar selection screen if you want to sync with **Mac Calendar, iCal, iPhone, iPad**, or any other application that supports ICS feeds. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-48-01-6318-PM.png?width=549&height=318&name=image-png-Apr-27-2026-03-48-01-6318-PM.png) Once you have copied your ICS feed URL from the Export screen: The general process for any ICS-compatible calendar is: 1. Copy the feed URL from Pabau by clicking the **Copy** button 2. Open the calendar app you want to sync with 3. Locate the area of the app where ICS or internet calendar feeds can be added 4. Paste the feed URL in the relevant field and save Specific steps for common apps: #### **Mac Calendar:** - Go to **File → New Calendar Subscription**, paste the URL, and click **Subscribe**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-54-07-3368-PM.png?width=605&height=347&name=image-png-Apr-27-2026-03-54-07-3368-PM.png) #### **iPhone / iPad:** - Go to **Settings → Calendar → Calendar Accounts** **![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-59-19-6434-PM.png?width=388&height=422&name=image-png-Apr-27-2026-03-59-19-6434-PM.png)** - **Add Account →** **![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-04-00-08-0064-PM.png?width=396&height=251&name=image-png-Apr-27-2026-04-00-08-0064-PM.png)** - **Add Other Account →** **![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-04-01-08-6314-PM.png?width=381&height=407&name=image-png-Apr-27-2026-04-01-08-6314-PM.png)** - **Add Subscribed Calendar** ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-04-01-39-1369-PM.png?width=234&height=232&name=image-png-Apr-27-2026-04-01-39-1369-PM.png) - Paste the URL, and tap **Next → Save**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-04-02-31-0248-PM.png?width=392&height=397&name=image-png-Apr-27-2026-04-02-31-0248-PM.png) **NOTE**: The ICS feed URL is unique to each employee. If you are setting up syncs for multiple team members, make sure you copy and use the correct URL for each person. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Apr-27-2026-03-49-39-9563-PM.png?width=670&height=329&name=image-png-Apr-27-2026-03-49-39-9563-PM.png) #### **How often does my calendar app update after syncing?** Pabau does not set a refresh schedule for the feed. Every time your calendar app checks the feed URL it receives your latest appointments, but **your calendar app controls how often it checks**. This is why changes made in Pabau can take from a few minutes to several hours to appear. Some apps, such as Mac Calendar, let you choose how often a subscribed calendar refreshes in that calendar's own settings. **NOTE:** Pabau sends the feed with no caching, so a manual refresh in your calendar app (where it offers one) picks up the current appointments. --- ### Troubleshooting #### **Why does my synced calendar show no appointments?** Your calendar app is subscribed to a feed URL that is no longer linked to an active sync in Pabau. This happens if the sync was stopped, or if the URL in your calendar app is not the one saved with the sync. Pabau then serves an empty calendar described as *"Synchronized appointments from Pabau (Sync Disabled)"* rather than an error, so your app simply shows nothing. To fix it, re-create the subscription: 1. Go to **Setup → Calendar Sync**. If the employee's card shows **Not syncing, stop and set up again**, click the three dots on that card and select **Stop Sync**, then click **Yes**. 2. Click **New Sync**, choose your calendar app and the employee, and copy the new feed URL from the **Export** screen. 3. In your calendar app, remove the old Pabau subscription and subscribe again with the new URL, following the steps above. **NOTE:** Each time a feed URL is generated it is a different link. Always paste the URL from the sync you have just created, rather than one saved earlier. The feed only includes appointments from 1 January 2025 onwards and leaves out cancelled appointments. --- Was this guide helpful? Let us know by voting below - your feedback helps us write clearer articles. For **[more guides](https://support.pabau.com/en/pabau2?hsLang=en)**, browse the related articles below or use the search bar at the top of the page. 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