How to cancel an appointment

This article covers how to cancel an appointment in the calendar in Pabau.

  1. In the left sidebar, go to Calendar.
  2. Click on the appointment you want to delete.
  3. In the menu, select Cancel.

  4. In the following menu, Cancel Appointment, you must select a cancellation reason from the dropdown menu. You cannot cancel an appointment without a cancellation reason.

  5. If necessary, adjust how you'd like to notify the client. 
  6. Click on Proceed to confirm.

The appointment is now cancelled. 

Note: An appointment that has been cancelled will not show up in your calendar, but will still appear on the client card under the cancelled tab. 

For an in-depth overview of appointments in Pabau, check out our Pabau Academy video.