Step 1: Access Client Portal
To access their client portal, clients must be registered and logged in. For guidance on how clients can register, please refer to this article.
Step 2: Navigate to Appointments
To view their booked classes and appointments, clients should click on their avatar in the top right corner of the page to open the available options. Then select the "Appointments" option.
NOTE: This option will only appear if you’ve enabled it in the client portal customization settings in Pabau. For more information on customizing the client portal, refer to this guide.
Step 3: Filter by Appointment Type
Clients can filter their bookings by appointment type, choosing between classes or regular appointments for easier navigation. In this case, select "Classes" to proceed.
Step 4: View Booked Classes
At this stage, clients can view both their past and upcoming appointments.
For upcoming classes, they’ll see options to view details, reschedule, or cancel, depending on your online booking settings. If rescheduling or cancelling is not enabled in your setup, only the class details will be visible.
For past classes, clients have the option to rate their experience.
NOTE: To learn how to customize your online booking settings, refer to this guide.
By following these steps, clients can review their booked classes.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.