---
title: How to Use the Insurance Details and Card Details Components in Forms
description: Add the Insurance details and Card details components to a form so clients confirm their insurance and save a card on file as they fill it in.
---

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3. [Medical Forms Components & Fields](https://support.pabau.com/en/pabau2/clinical?hsLang=en#medical-forms-components-fields)

# How to Use the Insurance Details and Card Details Components in Forms

Two form components collect payment details while a client fills in a form. **Insurance details** asks the client to confirm, update or add their insurance policy, and **Card details** saves a card on file securely. Add them to an intake or registration form and the details land straight on the client's record, with no retyping by your team.

**NOTE:** **Insurance details** is available to clinics with Insurance Billing turned on. **Card details** needs online card payments connected to your clinic. You need permission to create or edit forms.

**Step 1: Add the Components to Your Form**

Go to **Setup** and click **Forms** (under Clinical). Open the form you want to change, or click **Create Form**, choose **Blank Template** and pick a form type such as **Medical History** or **Registration Form**.

1. Open the **Components** tab. Under **Payments**, drag **Card details** into your form.
2. Drag **Insurance details** into your form too, if you want it.
3. Save the form as usual.

![The form builder's Payments group with the Card details and Insurance details components marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490750663895-01-palette.png)

*Card details and Insurance details in the Payments group*

![The Insurance details and Card details components in the form builder preview](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490750663895-02-preview.png)

*How the two components look in the builder*

**Step 2: What the Client Sees in Insurance Details**

When the form is filled in, whether by your team on the client card or by the client online, the component shows the insurance already on file and asks **Is this insurance still correct?**

- **This is correct** confirms the policy as it is.
- **Edit** opens the policy so the details can be updated.
- **Add insurance** (or **Add another insurance**) adds a new policy.

Any change is saved to the client's **Insurance** tab straight away, and the form records which policy was confirmed, for example the insurer and membership number.

**NOTE:** Insurance can only be recorded once the form is linked to a client. If Insurance Billing is turned off for the clinic, staff see a message instead of the policy, and clients are told the clinic will take their insurance details separately.

**Step 3: What the Client Sees in Card Details**

The client enters their card in a secure Stripe field and it is saved to their cards on file. Nothing is charged. The form itself keeps only the card type, the last four digits and the expiry date, never the full card number. If a card is already saved, the client can keep it or choose **Use a different card**.

**TIP:** A card on file lets you charge insurance shortfalls later without chasing the client. See [How to set up an insurer's claim settings](https://support.pabau.com/en/pabau2/how-to-set-up-an-insurers-claim-settings?hsLang=en).

**What's next?**

- [How to Manage Insurance Policies in the Client Card (New Client Card)](https://support.pabau.com/en/pabau2/how-to-manage-insurance-policies-in-the-client-card?hsLang=en)
- [How to Add and Update Your Insurance Details in Your Client Portal](https://support.pabau.com/en/pabau2/how-to-add-and-update-your-insurance-details-in-your-client-portal?hsLang=en)
- [How to Pay with Card on File](https://support.pabau.com/en/pabau2/how-to-pay-with-card-on-file-via-pos?hsLang=en)

---

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- [Labels](https://support.pabau.com/en/pabau2/labels?hsLang=en#main-content)

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- [Engage](https://support.pabau.com/en/pabau2/engage?hsLang=en#main-content)

    - [Getting Started](https://support.pabau.com/en/pabau2/engage?hsLang=en#getting-started)
    - [Inbox & Conversations](https://support.pabau.com/en/pabau2/engage?hsLang=en#inbox-conversations)
    - [Clients & the Client Panel](https://support.pabau.com/en/pabau2/engage?hsLang=en#clients-the-client-panel)
    - [SMS](https://support.pabau.com/en/pabau2/engage?hsLang=en#sms)
    - [Phone Calls](https://support.pabau.com/en/pabau2/engage?hsLang=en#phone-calls)
    - [Porting Your Numbers](https://support.pabau.com/en/pabau2/engage?hsLang=en#porting-your-numbers)
    - [WhatsApp](https://support.pabau.com/en/pabau2/engage?hsLang=en#whatsapp)
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    - [Fax](https://support.pabau.com/en/pabau2/engage?hsLang=en#fax)
    - [Facebook & Instagram](https://support.pabau.com/en/pabau2/engage?hsLang=en#facebook-instagram)
    - [Routing & Automation](https://support.pabau.com/en/pabau2/engage?hsLang=en#routing-automation)
    - [Billing & Usage](https://support.pabau.com/en/pabau2/engage?hsLang=en#billing-usage)
- [Insurance Billing](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#main-content)

    - [Insurance Billing (UK)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-uk)
    - [Insurance Billing (US)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-us)
    - [Insurance Billing (Australia)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-australia)
    - [US Insurance Billing Additional Resources](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#us-insurance-billing-additional-resources)
- [New Client Card](https://support.pabau.com/en/pabau2/new-client-card?hsLang=en)
- [Data Hub](https://support.pabau.com/en/pabau2/data-hub?hsLang=en)

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