---
title: How to Use the Getting Started Journey to Set Up Your Clinic
description: "Follow the Getting started journey in Pabau: five stages of setup tasks that tick themselves off, with links straight to each setting."
---

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# How to Use the Getting Started Journey to Set Up Your Clinic

**Getting started** is your clinic’s setup checklist, organised as a journey through five stages, from opening day to running a multi-practitioner clinic. Pabau checks your account for you and ticks tasks off as they’re done, so you can always see what’s next and jump straight to the right setting.

**NOTE:** In a new clinic’s first 90 days, **Home** in the sidebar opens Getting started. During the first two weeks, administrators are also taken there automatically when they log in. After that, or once someone closes onboarding mode, **Home** opens your dashboard.

**Step 1: See Your Progress**

The top of the page, **Your clinic journey**, shows the next stage you’re working towards, how far through the journey you are (for example **30 of 42 tasks**) and the stage you’re currently on.

1. Choose how to see the stages: **Cards** (one card per stage, side by side) or **List** (one stage under another).
2. Click **Continue** to open the next task Pabau suggests, for example **Continue: Activate Pabau Pay**.

![The Getting started page with the Cards and List view switch and the Continue button marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490355150022-01-hero.png)

*Your clinic journey at a glance*

**Step 2: Work Through the Five Stages**

Tasks are grouped into five stages, each with its own goal:

- **Starter**: open for business (clinic details, logo, hours, services, staff, payments).
- **Established**: calendar and clients (importing clients, online booking, reminders).
- **Trusted**: get paid, stay compliant (memberships, cancellation and deposit policies, confirmations, workflows).
- **Authority**: grow your patient base (campaigns, loyalty, reviews).
- **Industry Leader**: scale your clinic (patients, forms, prescriptions and appointments at volume).

1. The bar of stages shows how many tasks are done in each one. Click a stage to jump to it.
2. Click any task to open it. Tasks with a green tick are done, and numbered ones are still to do.

![The stage bar and the stage cards, with the stage bar and a task marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490355150022-02-stages.png)

*Each stage card lists its tasks*

**Step 3: Open a Task and Go Straight to the Setting**

Clicking a task opens a panel that explains it.

1. The **Auto-detected** tag means Pabau tracks the task for you and ticks it off once it’s done in your account. You don’t need to mark it yourself.
2. **In Pabau** shows where the task lives, and **What Pabau checks for** lists exactly what counts as done.
3. Click **Open** followed by the area name (for example **Open Pabau Pay**) to go straight to that page and finish the task.

![A task panel with the Auto-detected tag, What Pabau checks for and the Open Pabau Pay button marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490355150022-03-task-drawer.png)

*A task panel shows what Pabau looks for*

When you come back to Getting started, the task shows a green tick as soon as Pabau detects it.

**Step 4: Watch Your Growth Goals Fill In**

Some tasks are goals rather than settings, such as **Complete 25 appointments**, **Collect 25 patient reviews** or **Reach 100 active patients**. Their cards show your progress (for example **0 / 25**), and their panel says **Tracked automatically**: they fill in as your clinic grows, and there’s nothing to set up.

![A goal task panel showing Tracked automatically and progress towards 25 patient reviews](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490355150022-04-metric-task.png)

*Goal tasks complete themselves as your clinic grows*

**Step 5: Close Onboarding Mode When You’re Done**

1. At the bottom of the page, click **Close onboarding mode**, then confirm with **Close onboarding mode** (or choose **Stay in onboarding** to keep it).

![The bottom of the Getting started page with Close onboarding mode marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490355150022-05-close.png)

*Close onboarding mode once your clinic is set up*

Closing onboarding mode applies to your whole clinic: **Home** opens your dashboard again, and administrators are no longer sent to Getting started when they log in.

**What's next?**

- [Getting Started with the Pabau Sidebar](https://support.pabau.com/en/pabau2/getting-started-with-the-pabau-sidebar?hsLang=en)
- [Pabau Setup Score](https://support.pabau.com/en/pabau2/pabau-setup-score?hsLang=en)
- [Key Feature Activation](https://support.pabau.com/en/pabau2/key-feature-activation?hsLang=en)

---

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