---
title: How to Use Pabau GO in Offline Mode
description: Offline Mode in the Pabau GO app allows you to keep working even when your internet connection drops. This article walks you through how to set up and use Offline Mode.
---

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# How to Use Pabau GO in Offline Mode

## Offline Mode in the Pabau GO app allows you to keep working even when your internet connection drops. This article walks you through how to set up and use Offline Mode.

#### Step 1: Log in to the Pabau GO App

Open the Pabau GO app on your iPhone or iPad and sign in using your email address and password. Tap **Sign In** to access your account.

![IMG\_0476](https://support.pabau.com/hs-fs/hubfs/IMG_0476.png?width=393&height=598&name=IMG_0476.png)

#### Step 2: Navigate to Offline Mode

Tap **Menu** in the bottom navigation bar. Scroll down to the **Pabau Help** section and tap **Offline Mode**.

![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-08-57-26-5848-AM.png?width=515&height=412&name=image-png-May-29-2026-08-57-26-5848-AM.png)

#### Step 3: Sync Your Schedule Before Going Offline

Before losing your connection, tap the **Sync** button in the top right corner of the Offline Mode screen. This saves today's appointments to your device so they remain visible when you go offline.

![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-08-59-22-1474-AM.png?width=448&height=465&name=image-png-May-29-2026-08-59-22-1474-AM.png)

The calendar will show today's date, the number of appointments cached, and a timestamp showing when the data was last synced.

You must sync while online before going offline. If you do not sync first, your appointment data will not be available without internet.

#### Step 4: View Appointments Offline

Once synced, the calendar in Offline Mode displays all of today's appointments across your staff members — exactly as it appears when online. You can scroll through the day view to see appointment times, client names, services, and rooms.

The orange **OFFLINE MODE** banner at the top of the screen confirms you are working without an internet connection.

#### Step 5: Take Payments Offline

To process a card payment while offline, tap the **Checkout** button at the top of the Offline Mode screen. The **Offline Payment** screen will open.

![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-09-01-10-6219-AM.png?width=484&height=500&name=image-png-May-29-2026-09-01-10-6219-AM.png)

Enter the payment amount using the number pad. Tap **Select Terminal** to choose the card reader you want to use. Tap **Send to Terminal** to process the payment.

![IMG\_0524](https://support.pabau.com/hs-fs/hubfs/IMG_0524.png?width=421&height=641&name=IMG_0524.png)

The payment will be queued securely on the device and will upload to Pabau automatically once your connection is restored.

#### Step 6: Track Pending Payments

Tap the **Payments** button at the top of the Offline Mode screen to open the **Terminal Payments** panel. This shows all payments that are queued and waiting to sync.

Payments are listed with their amount, status, source, staff member, and date and time. You can filter by **Today**, **This Week**, **This Month**, or **All**.

The **Pending** tab shows payments that have not yet been uploaded. The **Mapped** tab shows payments that have been successfully linked to an invoice.

![IMG\_0523](https://support.pabau.com/hs-fs/hubfs/IMG_0523.png?width=435&height=663&name=IMG_0523.png)

Once you reconnect to the internet, pending payments will upload to Pabau automatically — no manual action required.

#### Step 7: Reconnecting

When your internet connection is restored, Pabau GO will automatically sync any pending payments and data in the background. The orange Offline Mode banner will disappear and the app will return to its normal state.

Tap **Sync** regularly when online to keep your cached schedule up to date, especially at the start of each working day.

**📱Please note:** The latest version of Pabau GO requires iOS 17 / iPadOS 17 or later. Devices that can't update to iOS 17 / iPadOS 17 won't be able to run it.

Download Pabau GO on your iPhone or iPad from the[App Store.](https://apps.apple.com/gb/app/pabau-go/id1057335634) 

---

 For **[more guides](https://support.pabau.com/en/pabau2?hsLang=en)**, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the **[Pabau Academy](http://academy.pabau.com/courses)**. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.  

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    - [Prescriptions](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#prescriptions)
- [Marketing Plus upgrade](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#main-content)

    - [Getting started](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#getting-started)
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    - [Getting Started](https://support.pabau.com/en/pabau2/engage?hsLang=en#getting-started)
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    - [US Insurance Billing Additional Resources](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#us-insurance-billing-additional-resources)
- [New Client Card](https://support.pabau.com/en/pabau2/new-client-card?hsLang=en)
- [Data Hub](https://support.pabau.com/en/pabau2/data-hub?hsLang=en)

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