--- title: How to Update Your Card Details for Your Pabau Monthly Subscription (Pabau Billing) description: This article explains the steps on updating your card details for your Pabau --- [Skip to content](https://support.pabau.com/en/pabau2/how-to-update-your-card-details-for-your-pabau-monthly-subscription#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Account & Billing](https://support.pabau.com/en/pabau2/account-billing?hsLang=en) 3. [Billing](https://support.pabau.com/en/pabau2/account-billing?hsLang=en#billing) # How to Update Your Card Details for Your Pabau Monthly Subscription (Pabau Billing) ## In this article, you will learn how to update the card used to pay for your Pabau monthly subscription. Keeping your payment details up to date prevents failed payments and ensures uninterrupted access to your account. You can replace your card directly from the Subscription page without leaving the system. **IMPORTANT:** Anyone with **Can access the Setup page** permission can open Manage Billing and read what is there. Only the account **owner or an admin** can change it. If your clinic is invoiced by our finance team rather than billed by card, the editing options will not appear — contact [finance@pabau.com](mailto:finance@pabau.com) instead. #### **Step 1: Open the Subscription Page** Log into your Pabau account, click **Setup** at the bottom of the sidebar menu, and under **Business** select **Subscription**. ![setup-business-sub](https://support.pabau.com/hs-fs/hubfs/setup-business-sub.png?width=670&height=251&name=setup-business-sub.png) #### **Step 2: Open Manage Billing** On the Subscription page, click on the **"Manage Billing"** button in the top right corner of the screen. This opens the Manage Billing window, where you can see your account name, payment method, shipping address, and billing address.  ![manage billing](https://support.pabau.com/hs-fs/hubfs/manage%20billing.png?width=561&height=283&name=manage%20billing.png) #### Step 3: Edit the Payment Method In the Payment method section, click on the pen icon next to **"Payment method"** to open the card details form. ![managing billing](https://support.pabau.com/hs-fs/hubfs/managing%20billing.png?width=670&height=638&name=managing%20billing.png) **NOTE:** Your card details are handled by our payment provider and are never stored in Pabau. If the form does not open you will see *Couldn't start card setup. Please try again.* — try once more, and if it persists, reach us via the in-app chat. #### Step 4: Enter and Save Your New Card Details Enter your new card details in the fields provided. The new card will appear in the Payment method section and will be used for all future subscription payments. #### Step 5: Update Your Shipping and Billing Address You can also update your address details from the Manage Billing window. Click on the pen icon next to **"Shipping address"** or **"Billing address"**, enter the new details, and click **"Save"**. The updated addresses will be used on your future invoices. ![shipping-billing](https://support.pabau.com/hs-fs/hubfs/shipping-billing.png?width=570&height=51&name=shipping-billing.png) **NOTE:** A shipping address needs a name on it. If you leave it blank you will see *A shipping name is required.* #### Step 6: Save Your Changes When you're done updating your details, click the **"Save changes"** button in the bottom right corner of the Manage Billing window to apply them. --- **What about the billing account name?** The name your billing profile is registered under is held by our payment provider rather than in Pabau. Click **Update billing details** to open their secure portal and change it there. **What if something doesn't save?** If a change does not go through you will see *Couldn't save billing details. Please try again.* Try again, and if it keeps failing, reach us via the in-app chat with your **Company ID** to hand — see [How to Find Company ID](https://support.pabau.com/en/pabau2/how-to-find-company-id?hsLang=en). **What's next?** - [Getting Started with the Subscription Page](https://support.pabau.com/en/pabau2/getting-started-with-the-subscription-page?hsLang=en) - [Understanding Your Subscription Page](https://support.pabau.com/en/pabau2/understanding-your-subscription-page?hsLang=en) - [How to Download your Pabau Subscription Invoice](https://support.pabau.com/en/pabau2/how-to-download-your-pabau-subscription-invoice?hsLang=en) - [How to Transfer Account Ownership](https://support.pabau.com/en/pabau2/how-to-transfer-account-ownership?hsLang=en) Questions? 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