--- title: How to Set Up Fax description: This guide will walk you through how to set up the new Fax Inbox in Pabau. --- [Skip to content](https://support.pabau.com/en/pabau2/how-to-set-up-fax#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Communications](https://support.pabau.com/en/pabau2/communications?hsLang=en) 3. [Sender Address](https://support.pabau.com/en/pabau2/communications?hsLang=en#sender-address) # How to Set Up Fax ## This guide will walk you through how to set up the new Fax Inbox in Pabau. #### **Step 1: Navigate to Sender Addresses** Start by [logging into your Pabau account](http://app.pabau.com) using your existing credentials. Before you can send or receive faxes, a fax number must be configured and assigned. In Pabau’s settings: 1. **Go to Setup** in the left sidebar menu. 2. Navigate to **Marketing &** **Communications \> Sender Addresses**. 3. Click the **"Create a sender"** button at the top right corner and click **"Setup Fax."** ![image-png-May-22-2026-02-11-34-6506-PM](https://support.pabau.com/hs-fs/hubfs/image-png-May-22-2026-02-11-34-6506-PM.png?width=670&height=334&name=image-png-May-22-2026-02-11-34-6506-PM.png) #### **Step 2: Add Fax Number** Here you can purchase or add a fax number that will be used as your “Fax as” sender ID when sending faxes. A window will open where you can add a fax number. Click the **"Add/Port Number"** button to get started. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Dec-29-2025-11-42-21-3923-AM.png?width=670&height=224&name=image-png-Dec-29-2025-11-42-21-3923-AM.png) Depending on whether you already have a fax number or need a new one, choose the **New Number** or **Port Existing** tab at the top. #### **Step 3: Add New Number** If you want to add a new number, you’ll be prompted to select the country, state/region, and choose an available fax number before moving on to the next step. Then clicking **"Add Number"** will add the selected fax number to your account, making it immediately available for sending and receiving faxes within Pabau. ![Screenshot - 2025-12-29T123518.654](https://support.pabau.com/hs-fs/hubfs/Screenshot%20-%202025-12-29T123518.654.png?width=617&height=487&name=Screenshot%20-%202025-12-29T123518.654.png) Selecting a recognizable clinic fax number helps ensure that external providers and labs immediately recognize where faxes are coming from. Once a fax number is added, it will appear in the Fax Inbox and **“Send Fax”** workflows as a sender option. --- For [more guides](https://support.pabau.com/en/pabau2?hsLang=en), refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account. 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