---
title: How to Set Up BBPOS WisePad 3
description: In this article, we’ll walk you through everything you need to know to set up and use the BBPOS WisePad 3 with Pabau Pay.
---

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# How to Set Up BBPOS WisePad 3

## In this article, we’ll walk you through everything you need to know to set up and use the BBPOS WisePad 3 with Pabau Pay.

**Table of Contents:**

[1. How to Turn the Reader On & Off](https://support.pabau.com/en/pabau2/how-to-set-up-bbpos-wisepad-3#how-to-turn-the-reader-on-and-off)  
[2. Charging the WisePad 3](https://support.pabau.com/en/pabau2/how-to-set-up-bbpos-wisepad-3#charging-the-wisepad)  
[3. How to Change the Reader Language](https://support.pabau.com/en/pabau2/how-to-set-up-bbpos-wisepad-3#charging-the-wisepad)  
[4. Need Help?](https://support.pabau.com/en/pabau2/how-to-set-up-bbpos-wisepad-3#need-help)

The WisePad 3 is a compact, handheld reader perfect for mobile or on-the-go payments in your clinic.

![](https://b.stripecdn.com/docs-statics-srv/assets/wisepad-floating-thumb.d6e3015116e0b4295b0106e770b9843e.png)

NOTE: The BBPOS WisePad 3 is **not waterproof**. If it gets wet, let it dry completely before charging or using it again. If it still doesn’t operate properly after drying, it will need replacing.

---

### **How to Turn the Reader On & Off**

#### **Turning On**

- Press and hold the **power button** on the top-right corner of the keypad.
- The screen will light up and show the startup screen.

#### **Turning Off**

- Press and hold the **power button** again.
- A **“Power off?”** message will appear.
- Press the **green Enter button** to confirm.

#### **Auto-Sleep**

- The display dims after a few seconds of inactivity.
- If inactive and disconnected for **5 minutes**, the reader will beep and power off automatically.

---

### **Charging the WisePad 3**

To charge the reader, use:

- The **included USB cable**, or
- Any **USB-A to USB-C cable**

#### **Battery expectations:**

- Typically needs charging **once per day**
- Approximately **600 chip** or **800 contactless** transactions per full charge

---

### **How to Change the Reader Language**

You can change the display language directly on the reader.

#### **To update the language:**

1. Press the **Power/Settings** button.
2. Use the **arrow keys** to scroll through the menu.
3. Find the **Language** option.
4. Highlight your preferred language.
5. Press the **green Enter button** to confirm.

Based on the region your reader is assigned to, it will automatically install the correct language pack once connected to a registered Pabau Location.

### Need Help?

If you need any help setting up the card terminal, [refer to this guide.](https://support.pabau.com/en/pabau2/complete-setup-guide?hsLang=en)

If your reader shows hardware/tamper warnings or repeatedly fails diagnostics, contact [**Pabau Support**](https://pabau.com/support-center/) with:

- Reader serial number
- Screenshot of diagnostics (if possible)

---

For [more guides](https://support.pabau.com/en/pabau2?hsLang=en), refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the [Pabau Academy](http://academy.pabau.com/courses). It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau. 

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- [Labels](https://support.pabau.com/en/pabau2/labels?hsLang=en#main-content)

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- [Engage](https://support.pabau.com/en/pabau2/engage?hsLang=en#main-content)

    - [Getting Started](https://support.pabau.com/en/pabau2/engage?hsLang=en#getting-started)
    - [Inbox & Conversations](https://support.pabau.com/en/pabau2/engage?hsLang=en#inbox-conversations)
    - [Clients & the Client Panel](https://support.pabau.com/en/pabau2/engage?hsLang=en#clients-the-client-panel)
    - [SMS](https://support.pabau.com/en/pabau2/engage?hsLang=en#sms)
    - [Phone Calls](https://support.pabau.com/en/pabau2/engage?hsLang=en#phone-calls)
    - [Porting Your Numbers](https://support.pabau.com/en/pabau2/engage?hsLang=en#porting-your-numbers)
    - [WhatsApp](https://support.pabau.com/en/pabau2/engage?hsLang=en#whatsapp)
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    - [Fax](https://support.pabau.com/en/pabau2/engage?hsLang=en#fax)
    - [Facebook & Instagram](https://support.pabau.com/en/pabau2/engage?hsLang=en#facebook-instagram)
    - [Routing & Automation](https://support.pabau.com/en/pabau2/engage?hsLang=en#routing-automation)
    - [Billing & Usage](https://support.pabau.com/en/pabau2/engage?hsLang=en#billing-usage)
- [Insurance Billing](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#main-content)

    - [Insurance Billing (UK)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-uk)
    - [Insurance Billing (US)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-us)
    - [Insurance Billing (Australia)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-australia)
    - [US Insurance Billing Additional Resources](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#us-insurance-billing-additional-resources)
- [New Client Card](https://support.pabau.com/en/pabau2/new-client-card?hsLang=en)
- [Data Hub](https://support.pabau.com/en/pabau2/data-hub?hsLang=en)

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