---
title: How to Send Payment Links from the Calendar
description: In this article, we’ll guide you through sending a payment link to clients directly from the calendar.
---

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# How to Send Payment Links from the Calendar

## In this article, we’ll guide you through sending a payment link to clients directly from the calendar.

Sometimes, you may need to send payment links to clients after an appointment has already been booked. With the payment link functionality in the calendar, you can easily request payments from clients. 

#### **Step 1: Navigate to the Calendar**

[Log into your Pabau account](https://app.pabau.com/) and navigate to the [Calendar](https://app.pabau.com/calendar) where you manage your appointments.

#### ![Screenshot - 2026-10-14T100417.259](https://support.pabau.com/hs-fs/hubfs/Financials/Screenshot%20-%202026-10-14T100417.259.png?width=670&height=300&name=Screenshot%20-%202026-10-14T100417.259.png)

#### **Step 2: Locate the Appointment**

Find the appointment for which you wish to send a payment link. Click on the appointment to open the appointment details.

#### **Step 3: Send Payment Link**

In the appointment context menu, look for the **"Send payment link"** button in the bottom left corner. Click this button to initiate the payment request.

![Screenshot - 2026-10-14T100516.507](https://support.pabau.com/hs-fs/hubfs/Financials/Screenshot%20-%202026-10-14T100516.507.png?width=589&height=282&name=Screenshot%20-%202026-10-14T100516.507.png)

#### **Step 4: Client Receives the Payment Link**

Once you click the button, an email containing the payment link will be sent to the client. This link directs them to the client portal, where they can complete their payment.

![Screenshot - 2026-10-14T100736.738](https://support.pabau.com/hs-fs/hubfs/Financials/Screenshot%20-%202026-10-14T100736.738.png?width=319&height=314&name=Screenshot%20-%202026-10-14T100736.738.png)

The amount requested from the client depends on whether the Express Booking functionality is enabled in your [Payment Policy setup](https://support.pabau.com/en/pabau2/how-to-enable-payment-policies?hsLang=en).

If enabled, it will be based on the percentage set in the Initial Balance Due configuration, which determines the upfront payment amount.

![Screenshot - 2026-10-14T100838.536](https://support.pabau.com/hs-fs/hubfs/Financials/Screenshot%20-%202026-10-14T100838.536.png?width=436&height=448&name=Screenshot%20-%202026-10-14T100838.536.png)

If you do not have the Express Booking functionality enabled and you click on the "Send Payment Link" button, the full amount will be requested from the client by default. 

#### **Why Is There No Invoice for My Payment Link Yet?**

Sending a payment link doesn't create an invoice. The appointment just carries a payment request — on the new calendar it shows as **Awaiting deposit** or **Full payment**.

Pabau creates the invoice when your client **opens** the link in the client portal. It's raised for the deposit amount if you asked for a deposit, or for the full appointment price otherwise, and the client then pays against it. If the appointment already has an invoice, the link opens that invoice instead, so you never get a duplicate.

So if you can see an unpaid request but no invoice, your client hasn't opened the link yet.

**NOTE:** Because there's no invoice yet, the request won't appear on the **Money → Payment Links** page until the client opens the link.

#### **How Do I Resend the Payment Link?**

1. Open the **Calendar** and click the appointment.
2. Resend the link: 
     - **New calendar:** in the payment or deposit row, click **Send reminder**. You'll see **Payment reminder sent** or **Deposit reminder sent**.
     - **Classic calendar:** click **Send payment link** again (it shows as **Re-send Payment link** once the link has been emailed).

**TIP:** If the client says nothing arrived, check that their email address and mobile number are correct on their client card before you resend.

**IMPORTANT:** Once an invoice has been created, change the amount or cancel the request from the invoice itself.

By following these steps, you can seamlessly request payments from clients directly through the calendar, helping streamline the payment process post-booking.

---

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    - [Cases](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#cases)
    - [Forms & templates](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#forms-templates)
    - [Prescriptions](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#prescriptions)
- [Marketing Plus upgrade](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#main-content)

    - [Getting started](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#getting-started)
- [Labels](https://support.pabau.com/en/pabau2/labels?hsLang=en#main-content)

    - [Labels](https://support.pabau.com/en/pabau2/labels?hsLang=en#labels)
- [Engage](https://support.pabau.com/en/pabau2/engage?hsLang=en#main-content)

    - [Getting Started](https://support.pabau.com/en/pabau2/engage?hsLang=en#getting-started)
    - [Inbox & Conversations](https://support.pabau.com/en/pabau2/engage?hsLang=en#inbox-conversations)
    - [Clients & the Client Panel](https://support.pabau.com/en/pabau2/engage?hsLang=en#clients-the-client-panel)
    - [SMS](https://support.pabau.com/en/pabau2/engage?hsLang=en#sms)
    - [Phone Calls](https://support.pabau.com/en/pabau2/engage?hsLang=en#phone-calls)
    - [Porting Your Numbers](https://support.pabau.com/en/pabau2/engage?hsLang=en#porting-your-numbers)
    - [WhatsApp](https://support.pabau.com/en/pabau2/engage?hsLang=en#whatsapp)
    - [Email](https://support.pabau.com/en/pabau2/engage?hsLang=en#email)
    - [Fax](https://support.pabau.com/en/pabau2/engage?hsLang=en#fax)
    - [Facebook & Instagram](https://support.pabau.com/en/pabau2/engage?hsLang=en#facebook-instagram)
    - [Routing & Automation](https://support.pabau.com/en/pabau2/engage?hsLang=en#routing-automation)
    - [Billing & Usage](https://support.pabau.com/en/pabau2/engage?hsLang=en#billing-usage)
- [Insurance Billing](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#main-content)

    - [Insurance Billing (UK)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-uk)
    - [Insurance Billing (US)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-us)
    - [Insurance Billing (Australia)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-australia)
    - [US Insurance Billing Additional Resources](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#us-insurance-billing-additional-resources)
- [New Client Card](https://support.pabau.com/en/pabau2/new-client-card?hsLang=en)
- [Data Hub](https://support.pabau.com/en/pabau2/data-hub?hsLang=en)
- [Ultrasound Configuration (DICOM Setup)](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#main-content)

    - [GE Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#ge-ultrasound-machines)
    - [Mindray Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#mindray-ultrasound-machines)
    - [Samsung Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#samsung-ultrasound-machines)
    - [Philips Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#philips-ultrasound-machines)
    - [Canon Ultrasounds](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#canon-ultrasounds)

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