Sending a fax from Engage is a conversation like any other — no machine, no cover-sheet ritual. This article shows you the flow.
Step 1: Start the Fax
Open the recipient’s existing fax conversation — or start fresh with the + button and the recipient’s fax number. Fax conversations show the fax number in the header like a phone number.
Step 2: Attach the Document
In the composer, attach the document to send — use the Attachments tool (pin it from All tools if it is not on your toolbar). PDFs are the staple; what you attach is what the receiving machine prints.
Step 3: Send and Confirm
Click Send. The fax appears on the timeline; delivery to fax machines is not instant — the carrier negotiates with the receiving machine, so allow a few minutes. The conversation keeps the record of what was sent and when.
NOTE: Faxes are billed per page from your usage — see the Usage tab in Settings → Fax.
Related Articles
We suggest reading our Receiving Faxes and Saving to a Client’s Chart article for the inbound direction.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy.