Before you start:
Add-ons must be created and enabled for the Point of Sale on a service before they appear at checkout. To learn how to set up add-ons, read this article.
Add-ons let you offer relevant enhancements when selling a service, prompting staff to upgrade a booking with additional options that adjust the price, duration, or resources required. When a service with add-ons is added to the cart, staff are guided through the available options before completing the sale.
Step 1: Add a service to the cart
Log into your Pabau account and open the Point of Sale from the left sidebar menu. Select the client, then add the service you want to sell to the cart, either manually or through appointment checkout.
Step 2: Open the customization modal
When a service with a required or optional add-on is added to the cart, the "Customise the [Service]" modal appears automatically. The modal is titled after the service and displays the client's name and avatar, along with a count of how many option groups are attached to the service.
Step 3: Make your selections
Each option group is displayed as its own section. The group prompt appears on the left, and the status and selection limit appear on the right:
Required - labeled in red alongside the selection limit (e.g. "Required • Choose at least 1"). A selection must be made before you can continue.
Optional - shows only the selection limit in grey (e.g. "Choose any number"). These groups can be skipped.
Each option tile displays the option name, its price adjustment, and, where configured, a description and duration change. Click on the "+" button to select an option. A selected option is highlighted with a blue border and checkmark. In a "choose one" group, selecting an option greys out the remaining tiles.
Step 4: Review and continue
The footer updates in real time as you make selections. It shows the number of add-ons selected and the cumulative price being added to the service total. The "Continue" button becomes active once all required groups have a valid selection. Click on "Continue" to confirm your choices and add the service to the cart.
Step 5: Review the cart
Once added to the cart, the selected add-ons appear as labels under the relevant service. The add-ons increase the price of the service where configured, and any discounts and taxes are calculated based on the increased price.
By following these steps, you can offer relevant enhancements when selling a service at the Point of Sale, with pricing and duration applied automatically to the sale.
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For more guides, browse the related articles below or use the search bar at the top of the page. You can also watch our video learning series, the Pabau Academy, or visit the Support page for additional help.