--- title: How to Reset Your Pabau Passcode description: In this article, we'll cover how to reset your Pabau GO passcode if you've forgotten it or can no longer access the app. --- [Skip to content](https://support.pabau.com/en/pabau2/how-to-reset-your-pabau-passcode-#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Pabau GO iOS app](https://support.pabau.com/en/pabau2/pabau-go-ios-app?hsLang=en) 3. [Getting started](https://support.pabau.com/en/pabau2/pabau-go-ios-app?hsLang=en#getting-started) # How to Reset Your Pabau Passcode ## In this article, we'll cover how to reset your Pabau GO passcode if you've forgotten it or can no longer access the app. When an incorrect passcode is entered, Pabau GO displays a **"Wrong Passcode"** message and prevents access to the app. If you're unable to remember your passcode, you can reset it in Pabau and use the new passcode to log back into the app. ![IMG\_6539](https://support.pabau.com/hs-fs/hubfs/Pabau%20GO%20iOS%20App%20category/IMG_6539.png?width=181&height=391&name=IMG_6539.png) Follow the steps below to learn how.  --- #### Step 1: Access Your Pabau Account Access Pabau through a web browser and sign in using your account credentials. ![How to reset your pin code](https://support.pabau.com/hs-fs/hubfs/Pabau%20GO%20iOS%20App%20category/How%20to%20reset%20your%20pin%20code.png?width=647&height=304&name=How%20to%20reset%20your%20pin%20code.png) #### Step 2: Open Your Account Settings Click your profile avatar in the top-right corner of the screen, then select **Account Settings** from the dropdown menu. This will take you to your account settings, where you can manage your personal preferences, security settings, and passcode. ![How to reset your pin code 2](https://support.pabau.com/hs-fs/hubfs/Pabau%20GO%20iOS%20App%20category/How%20to%20reset%20your%20pin%20code%202.png?width=270&height=417&name=How%20to%20reset%20your%20pin%20code%202.png) #### Step 3: Navigate to the Security tab  Once in Account Settings, proceed to the "Security" tab. ![How to reset your pin code 3-1](https://support.pabau.com/hs-fs/hubfs/Pabau%20GO%20iOS%20App%20category/How%20to%20reset%20your%20pin%20code%203-1.png?width=563&height=417&name=How%20to%20reset%20your%20pin%20code%203-1.png) #### Step 4: Enter a New Passcode In the **Passcode** section, enter a new four-digit passcode that you will use to access the Pabau GO app. ![How to reset your pin code 4](https://support.pabau.com/hs-fs/hubfs/Pabau%20GO%20iOS%20App%20category/How%20to%20reset%20your%20pin%20code%204.png?width=445&height=502&name=How%20to%20reset%20your%20pin%20code%204.png) **NOTE**: Ensure that your passcode is a secure 4-digit code. Simple combinations such as **1234** or repeating numbers like **0000** and **1111** are not accepted.  #### Step 5: Save your changes Once you've entered your new passcode, click **Save Changes** in the top-right corner of the page. Your new passcode will be updated immediately. --- #### Log back in to Pabau GO Open the Pabau GO app on your mobile device and enter your new passcode when prompted.  ![IMG\_6541](https://support.pabau.com/hs-fs/hubfs/Pabau%20GO%20iOS%20App%20category/IMG_6541.png?width=196&height=424&name=IMG_6541.png) You should now be able to access the app successfully.  By following the steps in this article, you can reset your Pabau GO passcode at any time and restore access to the app if you are unable to log in.  ---  For **[more guides](https://support.pabau.com/en/pabau2?hsLang=en)**, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account. 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