--- title: How to Resend a Gift Card from the Client Card (New Client Card) description: A step-by-step guide to resending a gift card to a client by email from the new Pabau Client Card. --- [Skip to content](https://support.pabau.com/en/pabau2/how-to-resend-a-gift-voucher-from-the-client-card-0#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [New Client Card](https://support.pabau.com/en/pabau2/new-client-card?hsLang=en) # How to Resend a Gift Card from the Client Card (New Client Card) ## This article provides a step-by-step guide on resending a gift voucher to your client. #### **Step 1: Navigate to the Client Card** [Log in to your Pabau account](https://app.pabau.com/) and open the card of the client whose gift card you want to resend by using the search bar at the top of the screen. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-21-2026-10-24-03-6986-AM.png?width=651&height=247&name=image-png-May-21-2026-10-24-03-6986-AM.png) #### **Step 2: Open the Gift Cards Section** Within the client’s card, select **Gift Cards** in the navigation bar. The client’s gift cards are grouped into **Active** and **Expired** tabs — stay on the **Active** tab and find the gift card you want to resend. #### Step 3: Resend the Gift Card Click the **Email** button shown beside the gift card’s details. A confirmation window will appear, showing which gift card will be sent and the client’s email address. Click **Send email** to resend it. ![email-gift-card](https://support.pabau.com/hs-fs/hubfs/Clients%20category/email-gift-card.png?width=670&height=203&name=email-gift-card.png) **NOTE:** The Email button only appears when your gift card email notification is switched on under your client notifications. If the client has no email address on file, the confirmation window will let you know and the email can’t be sent. The client can then redeem the gift card in-clinic, or use its code to pay for an appointment while booking online. ![find-voucher-code](https://support.pabau.com/hs-fs/hubfs/Clients%20category/find-voucher-code.png?width=566&height=169&name=find-voucher-code.png) **NOTE:** Expired gift cards show a **Reactivate voucher** button instead of Email. Reactivating reopens the gift card with a fresh one-year validity period, after which it can be emailed again. **NOTE:** For more information on enabling promo codes in your online booking portal, read [this article](https://support.pabau.com/en/pabau2/online-bookings-1?hsLang=en#how-to-use-promo-codes-when-booking-online). In addition, we suggest reading our [Gift Vouchers](https://support.pabau.com/en/pabau2/gift-vouchers?hsLang=en) article for a more in-depth exploration of this topic. --- Was this guide helpful? Let us know by voting below - your feedback helps us write clearer articles. For [more guides](https://support.pabau.com/en/pabau2?hsLang=en), browse the related articles below or use the search bar at the top of the page. 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