--- title: How to Reschedule or Rebook an Appointment From the Booking Panel description: "Reschedule or rebook from the booking panel: see every free time by team member, use AI suggestions, check the Draft card and confirm." --- [Skip to content](https://support.pabau.com/en/pabau2/how-to-reschedule-or-rebook-an-appointment-from-the-booking-panel#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Calendar](https://support.pabau.com/en/pabau2/calendar?hsLang=en) 3. [Managing Appointments](https://support.pabau.com/en/pabau2/calendar?hsLang=en#managing-appointments) # How to Reschedule or Rebook an Appointment From the Booking Panel The booking panel can find a new time for an appointment for you. **Reschedule** moves the appointment; **Rebook** books the client in again for another time and leaves the original where it is. Both open a panel that shows every free time for the service across the week, team member by team member, so you can pick one and see where it lands on the calendar before you confirm. **NOTE:** This feature is being rolled out to clinics gradually. If you don't see it in your account yet, message us via the in-app chat. **Step 1: Open Reschedule or Rebook** 1. In the **Calendar**, click the appointment to open its booking panel, then click **Actions**. 2. Click **Reschedule** to move the appointment. 3. Or click **Rebook** to book the same service again at a new time. ![The booking panel Actions menu with Reschedule and Rebook marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490795213001-01-actions.png) *Actions → Reschedule or Rebook* **Step 2: Choose Who, Where and Which Day** The **Reschedule Appointment** panel (or **Rebook Appointment**) opens. 1. The team member list starts with the team members of the appointments being moved (for example **Meri Pabau +3**). Open it to add or remove people; the free times update to match. 2. Choose a branch, or leave it on **All locations**. 3. Click a day in the week strip. Each day shows how many free times it has; days with none are greyed out. Use the arrows or the date box above the strip to move to another week. 4. If the client has other appointments that day, they're listed under **Pending Appointments**. When you reschedule, they're all ticked so they move together; untick any you want to leave where they are. ![The Reschedule Appointment panel with the team member and location pickers, the week strip and the pending appointments marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490795213001-02-panel-top.png) *Pick the team members, branch and day* **NOTE:** Under the pickers, **Using:** shows the room and equipment the appointment uses. While you choose, a bar down the side of the calendar shows when that equipment is free (green, **Equipment available**) or booked (red, **Equipment in use**). **Step 3: Pick a New Time** **Available times** lists every free time for the day, grouped by team member and by morning, afternoon and evening. 1. Click **Morning**, **Afternoon** or **Evening** to narrow the list (**All** shows everything). 2. Switch on **AI suggestions** to highlight the times that keep the day compact and avoid awkward gaps. Suggested times turn purple; hover over one to see why it was suggested. Your admin sets the rules these follow in the calendar settings. ![The Available times list with the Morning, Afternoon and Evening filter and the AI suggestions switch marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490795213001-03-times.png) *Filter the times or turn on AI suggestions* 1. The appointment's own team member is marked **Main**, and **Best** marks the best fit for this appointment. 2. Click a time. A **Draft** card appears on the calendar where the appointment will move, with an arrow from where it is now. 3. Click **Confirm Reschedule** (or **Confirm Rebook**). The number on the button is how many appointments will move. ![A chosen time with the Best badge, the Draft card on the calendar and the Confirm Reschedule button marked](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/gap-2026-10/490795213001-04-pick-time.png) *Check the Draft card, then confirm* Pabau confirms with **Appointment rescheduled** (or **Appointment rebooked**). When you reschedule, the team member who now has the appointment is notified if they have reschedule notifications switched on. **TIP:** In a hurry? When the panel lists only one appointment (for example when you rebook), **Quick Book** books the best available time straight away. When it lists several, the button reads **Choose suggested time** instead: it fills in the best time for the appointment you are choosing, so check each one before you confirm. **Moving Several Appointments at Once** With more than one appointment ticked, choose a time for each in turn. The one you are choosing for reads **Choosing time**, the footer counts them (for example **1 of 2 appointments have a time selected**), and you can only confirm once each has a time. If two of the times overlap, Pabau asks you to choose different times before confirming. Prefer to pick on the calendar itself? Click **Browse Calendar**. The calendar opens on that day; click an appointment from the list at the top, then click its new time on the calendar. **Rescheduling by Dragging** You can also drag an appointment to a new time or team member on the calendar. By default Pabau asks you to confirm: the **Reschedule appointment** window shows **From** and **To**, lets you choose whether to **Notify client** by **Email** or **SMS**, and, for a repeating appointment, whether to **Apply to** **This appointment** or **All in series**. **NOTE:** To move appointments without the confirmation, an admin can open the calendar settings (the cog), go to **Notification settings** and switch off **Confirm before rescheduling**. Dragged appointments then move straight away, with an **Undo** option. **What's next?** - [How to Reschedule an Appointment](https://support.pabau.com/en/pabau2/how-to-reschedule-an-appointment?hsLang=en) - [How to Rebook an Appointment](https://support.pabau.com/en/pabau2/how-to-rebook-an-appointment-in-calendar?hsLang=en) - [How to Enable Appointment Reschedule Notifications](https://support.pabau.com/en/pabau2/how-to-enable-appointment-reschedule-notifications?hsLang=en) --- Was this guide helpful? 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