This article provides step-by-step instructions for registering the Pabau Pay card terminal, an essential process for enabling seamless payment processing within your clinic through your Pabau account.
Step 1: Turn the Reader On and Off
Installing the Battery:
When you first receive the device, install the battery. With the back of the device facing you, lift up from the indentation at the bottom left corner to detach the back cover. Insert the battery by sliding it into the exposed slot with the gold connectors at the top aligned.
Charging the Reader:
After the battery is in place, charge the reader. Use an outlet or the optional Ethernet dock. Connect the reader to power by plugging the provided cable into the port with the lightning bolt symbol.
Powering On:
After the reader is fully charged, hold down the power button on the right-hand side until the screen turns on. Once the device powers on, press the power button to sleep or wake the device.
Powering Off:
To fully power off the device, hold down the power button until the power-off option is shown on the screen. Select the power-off option to turn the device off completely.
Countertop Deployment:
In a countertop deployment, leaving the device on for extended periods is expected. With a full charge, expect the battery to last about eight hours.
NOTE: Even when it’s not in use, leave the BBPOS WisePOS E plugged in and powered on to receive automatic software updates.
Step 2: Accessing Card Terminal Setup
Begin by logging into your Pabau account. Navigate to the Setup section and select Card Terminals under Financials. Then, click on the "Card Terminal" tab on the left.
Step 3: Registering the Terminal
To register the terminal, choose the location where it will be used from the available options. Then, enter the terminal code obtained by following the steps below.
If you've recently switched from Pabau Classic to Pabau 2, you must disconnect your existing Stripe integration and reconnect it using the steps outlined here. This is necessary because Pabau 2 utilizes a different connection method with Stripe.
The Pabau Pay terminal will not work unless you reconnect.
Step 4: Obtaining the Terminal Code
To obtain the terminal code, follow these steps:
- Swipe right on the "Stripe" screen of the terminal.
- Tap on "Settings" and enter the admin PIN by typing the key sequence 0-7-1-3-9.
- In the Admin options menu, select "Generate pairing code."
- The terminal will generate a code; enter this code into the "Terminal Code" field in Pabau.
- Optionally, add a label for the terminal to indicate its location within your clinic.
NOTE: Processing payments at the Point of Sale will be restricted to the terminal's registered location.
Step 5: Completing the Registration
Click on "Register" to finalize the registration process. If you have more than one terminal, repeat the registration process for each additional terminal.
Step 6: Confirmation
Upon successful registration, your Pabau Pay card terminal will be connected and displayed in the "Card Terminals" section of the Card Terminals feature in your Pabau account.
NOTE: Keep in mind that for the terminal to function properly, it must be connected to the same Wi-Fi network as the laptop used for processing payments.
By following these steps, you can successfully register the Pabau Pay card terminal and begin processing payments efficiently and effectively within your clinic.
NOTE: For the full setup guide from Stripe click here.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.