---
title: How to Record an Allergy for a Client (New Client Card)
description: Learn how to record drug and non-drug allergies — or confirm no known drug allergies — for a client in the new Pabau Client Card.
---

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# How to Record an Allergy for a Client (New Client Card)

## This article covers the process of adding allergies to a client card.

#### Step 1: Navigate to the Client Card

Start by [logging in to your Pabau account](http://app.pabau.com) using your login credentials. Then navigate to the search bar at the top of the page and type at least three letters of the client’s name — Pabau will filter the results as you type. Click the client’s name to open their card.

![image-png-May-14-2026-01-53-39-2520-PM](https://support.pabau.com/hs-fs/hubfs/image-png-May-14-2026-01-53-39-2520-PM.png?width=670&height=289&name=image-png-May-14-2026-01-53-39-2520-PM.png)

#### Step 2: Open the Allergies Section

In the client card, click **EMR** in the navigation at the top (this tab is labelled **Chart** for US accounts). This opens the EMR overview. Click the **Allergies** card.

![Allergies card on the EMR overview of the new Client Card](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-28-2026-10-08-43-9410-AM.png?width=615&height=302&name=image-png-Jul-28-2026-10-08-43-9410-AM.png)

#### Step 3: Click on “Add Allergy”

Click the **Add Allergy** button at the top right of the Allergies section. If the client has no allergies recorded yet, you’ll find the **Add Allergy** button in the centre of the page instead.

![Add Allergy button at the top right of the Allergies section](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-28-2026-10-10-09-0440-AM.png?width=631&height=232&name=image-png-Jul-28-2026-10-10-09-0440-AM.png)

#### Step 4: Enter the Allergy Details

In the **Add Allergy** window, start by choosing the **Allergy type**. There are three options:

- **Specific Drug allergy** — a confirmed reaction to a specific medication.
- **Non-Drug allergy** — food, environmental or other non-medication allergens.
- **No Known Drug Allergies (NKDA)** — record that the client has no known drug allergies. No further details are needed for this option.

![Add Allergy window showing the three allergy type options](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-28-2026-10-18-12-8192-AM.png?width=332&height=420&name=image-png-Jul-28-2026-10-18-12-8192-AM.png)

For a Specific Drug or Non-Drug allergy, the **General** section appears once you’ve chosen the type:

- **Name:** Start typing to search for the allergen. Specific drug names are searched in your clinic’s drug database (shown as a badge on the field), while non-drug allergens come from a clinical allergen list that you can narrow with the **All**, **Food**, **Environment** and **Biological** filters.
- **Severity:** Select one of **Fatal**, **Severe**, **Moderate to severe**, **Moderate**, **Mild to moderate**, **Mild** or **Unknown**.
- **Reaction** (optional)**:** Select the reaction the client experiences, such as Anaphylaxis, Hives or Nausea.

#### Step 5: Save the Allergy

Click **Add Allergy** to save the record — for a **No Known Drug Allergies (NKDA)** record, this button reads **NKDA** instead. To record several allergies in a row, click **Save and add another** instead — this saves the allergy and keeps the window open for the next one.

![Save and add another and Add Allergy buttons in the Add Allergy window](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-28-2026-10-20-15-1035-AM.png?width=373&height=58&name=image-png-Jul-28-2026-10-20-15-1035-AM.png)

Any allergies you record are displayed in the Allergies section and flagged across the client card — including prescriptions and treatment notes — to help keep the client safe.

![A recorded allergy displayed in the Allergies section](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-28-2026-10-20-44-6208-AM.png?width=619&height=110&name=image-png-Jul-28-2026-10-20-44-6208-AM.png)

By following these steps, you can successfully record an allergy in the client card.

---

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    - [Getting started](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#getting-started)
    - [Cases](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#cases)
    - [Forms & templates](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#forms-templates)
    - [Prescriptions](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#prescriptions)
- [Marketing Plus upgrade](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#main-content)

    - [Getting started](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#getting-started)
- [Labels](https://support.pabau.com/en/pabau2/labels?hsLang=en#main-content)

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- [Engage](https://support.pabau.com/en/pabau2/engage?hsLang=en#main-content)

    - [Getting Started](https://support.pabau.com/en/pabau2/engage?hsLang=en#getting-started)
    - [Inbox & Conversations](https://support.pabau.com/en/pabau2/engage?hsLang=en#inbox-conversations)
    - [Clients & the Client Panel](https://support.pabau.com/en/pabau2/engage?hsLang=en#clients-the-client-panel)
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    - [Routing & Automation](https://support.pabau.com/en/pabau2/engage?hsLang=en#routing-automation)
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- [Insurance Billing](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#main-content)

    - [Insurance Billing (UK)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-uk)
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    - [US Insurance Billing Additional Resources](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#us-insurance-billing-additional-resources)
- [New Client Card](https://support.pabau.com/en/pabau2/new-client-card?hsLang=en)
- [Data Hub](https://support.pabau.com/en/pabau2/data-hub?hsLang=en)
- [Ultrasound Configuration (DICOM Setup)](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#main-content)

    - [GE Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#ge-ultrasound-machines)
    - [Mindray Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#mindray-ultrasound-machines)
    - [Samsung Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#samsung-ultrasound-machines)
    - [Philips Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#philips-ultrasound-machines)
    - [Canon Ultrasounds](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#canon-ultrasounds)

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