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How to Reactivate a Lead

In this article, we’ll guide you through the process of reactivating a lead in Pabau, restoring them to your active pipeline so you can continue managing and nurturing the opportunity. Reactivating a lead moves them back into your active pipeline while keeping all their previous data intact.

Step 1: Access the Lead Profile

Begin by logging into your Pabau account. Use the search bar at the top of the screen, switch to the Leads tab, and search for leads.

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Alternatively, navigate to Leads in the left sidebar menu and click on "Leads". Use the search bar in the top right corner to find specific leads.

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NOTE: Reactivating a lead restores it to your active pipeline immediately while preserving all previous information, such as notes, activities, and history.

Step 2: Reactivate the Lead

Once you open the lead card, locate the “Deactivate” status label beneath the lead’s initials on the left sidebar.

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Hover over the label to reveal the “Activate” option, then click it to reactivate the lead.

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 The status will immediately update, and the lead will be restored to your active pipeline.

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By following these steps, you will successfully reactivate the lead and restore it to your active pipeline for continued management and follow-up.

For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.