---
title: How to Log In to the Client Portal
description: Sign in to your clinic’s client portal with your email and a six-digit code, with no password needed, then find your way around and sign out.
---

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# How to Log In to the Client Portal

## In this article, we’ll guide you through the steps on how to log in to the Client Portal, so you can easily manage your appointments, forms, and more.

**NOTE:** Your clinic decides which options you see, so some of the steps below may look slightly different or be skipped.

Your client portal is where you can see your appointments, pay invoices, manage packages and memberships, and view the records your clinic shares with you. In this article, you will learn how to sign in, find your way around the portal and sign out.

**Step 1: Open the Sign-In Window**

Open your clinic’s booking page, for example from their website or the link in your booking confirmation email. Then:

1. Click **Sign in** at the top right.

![Click Sign in at the top right of the booking page](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985962731-01-sign-in-button.png)

*Click Sign in at the top right of the booking page*

**NOTE:** You are also asked to sign in when you book an appointment, just before the forms or payment step.

**Step 2: Enter Your Email Address**

1. Enter the email address your clinic has for you.
2. Click **Continue**.

![Enter your email address and click Continue](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985962731-03-email.png)

*Enter your email address and click Continue*

New to the clinic? Enter your email anyway — your account is set up for you automatically. See [How to Register on the Client Portal](https://support.pabau.com/en/pabau2/how-to-register-on-the-online-booking-portal?hsLang=en).

**Step 3: Enter Your Six-Digit Code**

We email you a six-digit code. The email comes from your clinic, with the subject “Sign in to” followed by the clinic’s name.

1. Enter the six-digit code from the email.
2. Tap **Verify and continue**.

![Enter the six-digit code, then tap Verify and continue](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985962731-02-enter-code-mobile.png)

*Enter the six-digit code, then tap Verify and continue*

**TIP:** Reading the email on a different device? Click the **Sign in** button in the email instead — the link works too. If you are asked, click **Continue** to finish signing in.

**NOTE:** The code and the link expire after 10 minutes and can each be used only once. If your code has not arrived or has expired, see [How to Reset Your Password or Get a New Sign-In Code](https://support.pabau.com/en/pabau2/how-to-reset-your-password-from-the-online-booking-portal?hsLang=en).

**Step 4: Find Your Way Around and Sign Out**

Once you are signed in, your name appears at the top right of the booking page.

1. Click your name to open your account menu.
2. Click **My appointments**, or any other item, to open your client portal.
3. When you have finished, click **Sign out**, especially on a shared computer.

![Your account menu: open your portal pages or sign out](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985962731-04-account-menu.png)

*Your account menu: open your portal pages or sign out*

Inside the portal, the menu on the left groups your pages under **My Account** and **Clinical Records**. You can get back to booking at any time with **Book appointment**.

**NOTE:** The client portal does not use a password: you always sign in with a code or link sent to your email. If your clinic also gives you a patient app that asks for a password, you can set one from your portal.

**What's next?**

- [Client Portal Help Guide (for Patients)](https://support.pabau.com/en/pabau2/client-portal-help-guide-for-patients?hsLang=en)
- [How to Book an Appointment via Online Bookings](https://support.pabau.com/en/pabau2/how-to-book-an-appointment-via-the-client-portal?hsLang=en)
- [How to Reset Your Password or Get a New Sign-In Code](https://support.pabau.com/en/pabau2/how-to-reset-your-password-from-the-online-booking-portal?hsLang=en)

Questions? Contact your clinic directly — they will be happy to help.

---

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