---
title: How to Know When a Magic Link Will Expire in Pabau
description: This article explains how long your clients have access to their links and when to resend them.
---

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# How to Know When a Magic Link Will Expire in Pabau

## This article explains how long your clients have access to their links and when to resend them.

Magic links in Pabau are secure, one-time-use links that allow your clients to take specific actions, like filling out forms, confirming bookings, or accessing documents. Each type of magic link has a different expiry timeframe depending on what it’s used for.

Here’s a breakdown of the expiry times for each type:

### **View Invoice**

If you send a client an invoice link, they’ll have **30 days** to access it before the link expires.

- \[MAGICLINKINVOICE\]

### View Form

If a client receives a link to view a medical form, they'll have **30 days** to access it before expiration.

- \[MAGICLINKDEFAULTFORM\]
- \[MAGICLINKMEDICALHISTORY\]

### **Appointment Related Form**

If the link is tied to an appointment, like a form that needs to be completed before the visit or a link to view, confirm, cancel, or reschedule the appointment, it will expire **7 days after the appointment date**.

- \[MAGICLINKAPPOINTMENTCONFIRM\]
- \[MAGICLINKAPPOINTMENTCANCEL\]
- \[MAGICLINKAPPOINTMENTRESCHEDULE\]

### **View Document**

A document viewing link also stays active for **30 days**.

- \[MAGICLINK\_DOCUMENT\]

### Online Booking Link

If the client is given a link to access the online booking system or join the waitlist, that link will also last for **30 days**.

- \[MAGICLINKONLINEBOOKING\]
- \[MAGICLINKWAITLIST\]

### Reset Password Link

And if someone needs to [reset their Connect password](https://support.pabau.com/en/pabau2/how-to-send-a-connect-password-reset-link?hsLang=en), the magic link they receive expires **30 minutes** after it’s sent, or **immediately** if the link has already been used to change the password within that 30-minute window.

- \[RESETCONNECTPASSWORD\]

### Set Up Account Link

When a client receives a **Setup Account** magic link to create or activate their Pabau Connect account, it’s designed with strict security in mind.

This link can only be used once and expires **20 minutes** after being issued — ensuring that only the intended recipient can complete the account setup.

**NOTE**: If a form needs to be completed but the link has expired, you can easily resend the form to the same client via email. 

---

For [more guides](https://support.pabau.com/en/pabau2?hsLang=en), refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the [Pabau Academy](http://academy.pabau.com/courses). It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau. 

 

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