---
title: How to Insert Suggested Appointment Times in an Email (New Client Card)
description: Learn how to use Suggest times to insert available appointment slots into an email from the new client card, so clients can pick a time that suits them.
---

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# How to Insert Suggested Appointment Times in an Email (New Client Card)

## In this article, you will learn how to insert suggested appointment times into an email from the Client Card.

The **Suggest times** feature lets you insert a set of available appointment slots directly into an email, so the client can view and pick a time that works for them without any back-and-forth. You can filter by location, choose a specific team member and service, and select the exact slots you want to offer.

#### **Step 1: Navigate to the Client Card**

Start by **[logging in to your Pabau account](http://app.pabau.com/)** using your login credentials. Then navigate to the search bar at the top of the page and proceed to type at least three letters of the client’s name. Pabau will filter the results as you type.

![communications preferences 2](https://support.pabau.com/hs-fs/hubfs/Clients%20category/communications%20preferences%202.png?width=519&height=380&name=communications%20preferences%202.png)

#### **Step 2: Access "Communication"**

Click the blue "+" button in the bottom-right corner of the client card, select **Communication**, then choose **Email** to open a new email.

![How to use suggested times in email 1](https://support.pabau.com/hs-fs/hubfs/Clients%20category/How%20to%20use%20suggested%20times%20in%20email%201.png?width=458&height=350&name=How%20to%20use%20suggested%20times%20in%20email%201.png)

#### **Step 3: Write the Email**

Fill in the subject and write your message as usual, using the toolbar options (Templates, Forms, Invoices, Client Record, Merge tags) if needed.

![How to use suggested times in email 2](https://support.pabau.com/hs-fs/hubfs/Clients%20category/How%20to%20use%20suggested%20times%20in%20email%202.png?width=458&height=281&name=How%20to%20use%20suggested%20times%20in%20email%202.png)

#### **Step 4: Select Times**

Click **Suggest times** at the bottom of the email window, then:

- Select a **Location**, or leave it as "All locations". The location dropdown only appears when your account has more than one location.
  
  ![How to use suggested times in email 3](https://support.pabau.com/hs-fs/hubfs/Clients%20category/How%20to%20use%20suggested%20times%20in%20email%203.png?width=257&height=327&name=How%20to%20use%20suggested%20times%20in%20email%203.png)
- Choose a specific team member, or select **Any team member**
  
  ![How to use suggested times in email 4](https://support.pabau.com/hs-fs/hubfs/Clients%20category/How%20to%20use%20suggested%20times%20in%20email%204.png?width=257&height=260&name=How%20to%20use%20suggested%20times%20in%20email%204.png)
- Choose a **service**
  
  ![How to use suggested times in email 5](https://support.pabau.com/hs-fs/hubfs/Clients%20category/How%20to%20use%20suggested%20times%20in%20email%205.png?width=257&height=269&name=How%20to%20use%20suggested%20times%20in%20email%205.png)

Once selected, Pabau will check availability and display a list of open slots grouped by day.

![How to use suggested times in email 6-1](https://support.pabau.com/hs-fs/hubfs/Clients%20category/How%20to%20use%20suggested%20times%20in%20email%206-1.png?width=257&height=322&name=How%20to%20use%20suggested%20times%20in%20email%206-1.png)

Click each slot you would like to offer - selected slots are highlighted and counted at the bottom of the panel - then click **Insert into email**.

#### **Step 5: Review and Send**

The selected time slots are added to the email body as a list, together with a short message asking the client whether any of the times work and inviting them to reply with the slot that suits them best. Review the email, then click **Send**.

![How to use suggested times in email 7](https://support.pabau.com/hs-fs/hubfs/Clients%20category/How%20to%20use%20suggested%20times%20in%20email%207.png?width=642&height=306&name=How%20to%20use%20suggested%20times%20in%20email%207.png)

Once sent, the email will be saved and visible under the **Communications** tab in the client card.

With Suggest times, booking a follow-up appointment becomes quick and effortless for both you and your client.

---

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- [Care Plus Upgrade](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#main-content)

    - [Getting started](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#getting-started)
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- [Marketing Plus upgrade](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#main-content)

    - [Getting started](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#getting-started)
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- [Engage](https://support.pabau.com/en/pabau2/engage?hsLang=en#main-content)

    - [Getting Started](https://support.pabau.com/en/pabau2/engage?hsLang=en#getting-started)
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- [Insurance Billing](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#main-content)

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- [Ultrasound Configuration (DICOM Setup)](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#main-content)

    - [GE Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#ge-ultrasound-machines)
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    - [Samsung Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#samsung-ultrasound-machines)
    - [Philips Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#philips-ultrasound-machines)
    - [Canon Ultrasounds](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#canon-ultrasounds)

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