How to Enable or Disable Auto Top-Up for Credits

In this article, we'll cover how to manage auto top-up for Pabau credits, ensuring seamless replenishment when your balance hits a predefined minimum level.

By enabling the Pabau credits auto top-up feature, your credits will be automatically replenished once they reach your predetermined minimum level. Here's how to enable auto top-up:

Step 1: Accessing Credits Settings

Log into your Pabau account and navigate to the "Setup" section in the left sidebar menu. Under "Marketing & Communication," select "Communications," then choose "Credits & SMS."

Step 2: Purchasing Credits

On the Credits page, view your remaining credits. If auto top-up isn't enabled, you can manually purchase credits by selecting the desired bundle and clicking "Next Step" in the bottom right corner. Confirm the purchase on the following page.

Step 3: Enabling Auto Top-Up

To enable auto top-up, check the "Auto Top-up" option located next to the "Next Step" button. After enabling auto top-up, a new option labeled "View & Manage your auto top-up settings" will appear on the left. Click on this option to define the minimum account level at which auto top-up should occur.

Within the auto top-up settings, specify the threshold at which credits are considered low, and determine how many credits should be purchased automatically when this level is reached. This customization allows you to tailor auto top-ups according to your specific needs and usage patterns.

Step 4: Turning Off Auto Top-Up

If you ever wish to disable auto top-up, you can easily do so by revisiting the "Credits & SMS" section and unchecking the "Auto Top-up" option located next to the "Next Step" button. This gives you full control over your auto top-up preferences and ensures flexibility in managing your Pabau credits.

Auto top-up for Pabau credits offers convenience and ensures uninterrupted service by automatically replenishing credits when they fall below a specified level. By following the steps outlined above, you can easily enable or disable auto top-up according to your preferences and needs.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.