---
title: How to Enable Online Bookings
description: "Turn on online booking in the new Online Bookings: check your page status, publish your booking page from Pabau Studio and preview it as a client."
---

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1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en)
2. [Online Bookings](https://support.pabau.com/en/pabau2/online-bookings?hsLang=en)
3. [General](https://support.pabau.com/en/pabau2/online-bookings?hsLang=en#general)

# How to Enable Online Bookings

## This guide walks you through the steps to enable online bookings, allowing you to offer your clients the convenience of scheduling appointments directly through Pabau.

In the new Online Bookings there is no on/off switch to turn on. Your booking page goes online the first time you publish it from Pabau Studio, and clients can then book any service you have made available online.

In this article, you will learn how to check whether your booking page is online, publish it, and see it as your clients do.

#### **Step 1: Check Whether Your Booking Page Is Online**

Go to **More → Online Bookings** in the left sidebar (or **Setup → Online presence → Online Bookings**).

1. Look at the status next to the title. **Online** means your page is published and taking bookings. **Offline** means it has never been published — the Overview tab then reads **Your booking page is paused**, with a **Resume online booking** button that opens Pabau Studio.

![The status next to the title shows whether your booking page is online](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985526520-01-status.png)

*The status next to the title shows whether your booking page is online*

#### **Step 2: Make Sure There Is Something to Book**

Before you publish, check that clients will find something to book:

- At least one service is switched on for online booking — see [How to Make a Service Bookable Online](https://support.pabau.com/en/pabau2/en/pabau2/how-to-make-a-service-available-online?hsLang=en).
- The staff who perform those services have shifts on the rota.
- Your location has **This location accepts online bookings** and **Show online** switched on (**Setup → Locations**).
- A payment processor is connected if you take deposits or payment online — see [Part 4: Take Payments and Deposits Online](https://support.pabau.com/en/pabau2/new-online-bookings-part-4-take-payments-and-deposits-online?hsLang=en).

The **Make a great first impression** checklist on the **Overview** tab flags anything missing. [Preconditions for Seamless Functionality in Your Online Bookings](https://support.pabau.com/en/pabau2/preconditions-for-seamless-functionality-in-your-online-bookings?hsLang=en) explains each check.

#### **Step 3: Publish Your Booking Page**

1. Click **Customise page**. Pabau Studio opens with your booking page.
2. Check your branding and pages — [Part 2: Customise and Publish Your Booking Page in Pabau Studio](https://support.pabau.com/en/pabau2/new-online-bookings-part-2-customise-and-publish-your-booking-page-in-pabau-studio?hsLang=en) walks you through them.
3. Click **Publish**. When you see **Your booking site is live.**, clients can book.

![Customise page opens Pabau Studio](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985526520-02-customise.png)

*Customise page opens Pabau Studio*

![Publish puts your booking page live](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985526520-03-publish.png)

*Publish puts your booking page live*

**NOTE:** **Publish** is greyed out when there is nothing new to publish. Every later change you make in Studio also stays private until you click **Publish** again.

#### **Step 4: Check Your Page as a Client**

1. Click **Preview as a client**. Your live booking page opens in a new tab. Click through a booking to check the services, providers and times you expect are there.

![Preview as a client opens your live booking page](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985526520-04-preview.png)

*Preview as a client opens your live booking page*

**Can I Switch Online Bookings Off?**

There is no single off switch in the new version. To stop clients booking a particular service online, turn off online booking for that service in **Setup → Services**. To stop a location taking online bookings, switch off **This location accepts online bookings** in that location’s settings (**Setup → Locations**).

**How Do I Stop Online Bookings at Every Location?**

Go to **Setup → Locations** and switch off **This location accepts online bookings** for each of your locations. Once every location is switched off, your booking page shows **No locations found.** at the location step, so clients cannot choose anywhere to book. Switch the setting back on for each location when you are ready to take bookings again.

**NOTE:** Appointments that clients have already booked are not cancelled — they stay in your calendar at their location. The status next to the Online Bookings title still reads **Online**, because it shows whether your page has been published, not whether locations are taking bookings.

#### **Clients Are Still Booking Through My Google Listing. How Do I Stop That?**

A booking from Google opens your Pabau booking page, so the location settings above stop it too. To remove the link from Google as well:

- **The Book button from Reserve with Google:** go to **Setup → Online presence → Reserve with Google** and switch off **Activate Google Reserve**. Google removes the button once it processes the update, which can take up to 72 hours. See [How to Set Up the Reserve with Google Integration](https://support.pabau.com/en/pabau2/how-to-set-up-the-reserve-with-google-integration?hsLang=en).
- **A booking link you added to your Google Business Profile yourself** (for example as your booking or website link): remove or change it in your Google Business Profile. Pabau cannot edit your profile for you.

If you need to take your whole booking page offline, message us via the in-app chat.

**What’s next?**

Share your page with clients and add it to your website — see [Part 5: Share Your Booking Page and Add It to Your Website](https://support.pabau.com/en/pabau2/new-online-bookings-part-5-share-your-booking-page-and-add-it-to-your-website?hsLang=en). For a map of everything in Online Bookings, see [Online Bookings: An Overview of the New Booking Page](https://support.pabau.com/en/pabau2/en/pabau2/online-bookings/online-bookings?hsLang=en).

---

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- [For Patients: How-to Guides](https://support.pabau.com/en/pabau2/for-patients-how-to-guides?hsLang=en#main-content)

    - [Client Portal Guide](https://support.pabau.com/en/pabau2/for-patients-how-to-guides?hsLang=en#client-portal-guide)
    - [Getting started](https://support.pabau.com/en/pabau2/for-patients-how-to-guides?hsLang=en#getting-started)
    - [Appointments](https://support.pabau.com/en/pabau2/for-patients-how-to-guides?hsLang=en#appointments)
    - [Payments and Cards](https://support.pabau.com/en/pabau2/for-patients-how-to-guides?hsLang=en#payments-and-cards)
    - [Packages, Vouchers and Loyalty](https://support.pabau.com/en/pabau2/for-patients-how-to-guides?hsLang=en#packages-vouchers-and-loyalty)
    - [Your Details, Forms and Documents](https://support.pabau.com/en/pabau2/for-patients-how-to-guides?hsLang=en#your-details-forms-and-documents)
- [Best Practices](https://support.pabau.com/en/pabau2/best-practices?hsLang=en)
- [Pabau Product Portal](https://support.pabau.com/en/pabau2/pabau-product-portal?hsLang=en)
- [Compliance](https://support.pabau.com/en/pabau2/compliance?hsLang=en)
- [Care Plus Upgrade](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#main-content)

    - [Getting started](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#getting-started)
    - [Cases](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#cases)
    - [Forms & templates](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#forms-templates)
    - [Prescriptions](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#prescriptions)
- [Marketing Plus upgrade](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#main-content)

    - [Getting started](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#getting-started)
- [Labels](https://support.pabau.com/en/pabau2/labels?hsLang=en#main-content)

    - [Labels](https://support.pabau.com/en/pabau2/labels?hsLang=en#labels)
- [Engage](https://support.pabau.com/en/pabau2/engage?hsLang=en#main-content)

    - [Getting Started](https://support.pabau.com/en/pabau2/engage?hsLang=en#getting-started)
    - [Inbox & Conversations](https://support.pabau.com/en/pabau2/engage?hsLang=en#inbox-conversations)
    - [Clients & the Client Panel](https://support.pabau.com/en/pabau2/engage?hsLang=en#clients-the-client-panel)
    - [SMS](https://support.pabau.com/en/pabau2/engage?hsLang=en#sms)
    - [Phone Calls](https://support.pabau.com/en/pabau2/engage?hsLang=en#phone-calls)
    - [Porting Your Numbers](https://support.pabau.com/en/pabau2/engage?hsLang=en#porting-your-numbers)
    - [WhatsApp](https://support.pabau.com/en/pabau2/engage?hsLang=en#whatsapp)
    - [Email](https://support.pabau.com/en/pabau2/engage?hsLang=en#email)
    - [Fax](https://support.pabau.com/en/pabau2/engage?hsLang=en#fax)
    - [Facebook & Instagram](https://support.pabau.com/en/pabau2/engage?hsLang=en#facebook-instagram)
    - [Routing & Automation](https://support.pabau.com/en/pabau2/engage?hsLang=en#routing-automation)
    - [Billing & Usage](https://support.pabau.com/en/pabau2/engage?hsLang=en#billing-usage)
- [Insurance Billing](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#main-content)

    - [Insurance Billing (UK)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-uk)
    - [Insurance Billing (US)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-us)
    - [Insurance Billing (Australia)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-australia)
    - [US Insurance Billing Additional Resources](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#us-insurance-billing-additional-resources)
- [New Client Card](https://support.pabau.com/en/pabau2/new-client-card?hsLang=en)
- [Data Hub](https://support.pabau.com/en/pabau2/data-hub?hsLang=en)
- [Ultrasound Configuration (DICOM Setup)](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#main-content)

    - [GE Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#ge-ultrasound-machines)
    - [Mindray Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#mindray-ultrasound-machines)
    - [Samsung Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#samsung-ultrasound-machines)
    - [Philips Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#philips-ultrasound-machines)
    - [Canon Ultrasounds](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#canon-ultrasounds)

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