Add-ons must be created and enabled for the Point of Sale on a service before they can be selected or edited at checkout. To learn how to set up add-ons, read this article.
When an appointment is checked out at the Point of Sale, you can adjust the add-ons on a service already in the cart - changing the selections on an appointment booked with add-ons, or adding them to one booked without. This lets staff update a client's choices at the point of sale without rebooking the appointment.
Step 1: Locate the service in the cart
Log into your Pabau account and open the Point of Sale from the left sidebar menu, or initiate checkout from an existing appointment. The service appears in the cart on the right.
How the service is labeled depends on how it was booked:
Booked with add-ons - the item shows the selected add-on as a badge under the service.
Booked without add-ons - the item shows an "Add-ons available" badge, indicating optional add-ons can still be applied.
Step 2: Open the service
Click on the service in the cart to open its details. The panel shows the price, quantity, employee, discount, and tax rate, along with an "Add-ons" section.
Step 3: Edit or add the add-ons
The button available depends on how the service was booked:
For a service booked with add-ons, click on the "Edit add-ons" button. This opens the "Customise the [Service]" modal with the current selection retained, allowing you to change it.
For a service booked without add-ons, click on the "Add add-ons" button. This opens the "Customise the [Service]" modal, where you can make a selection.
Step 4: Update your selections
In the "Customise the [Service]" modal, adjust the selections as needed. Click on the "+" button to select an option, or click a selected option to deselect it. The footer updates in real time to show the number of add-ons selected and the price added to the booking.
Click on "Continue" to apply your changes, or "Skip" where the group is optional and no selection is needed.
Step 5: Save the service
Back in the service detail panel, click on "Save" to apply the updated add-ons to the cart. The service price, discounts, and taxes recalculate based on the new selection.
By following these steps, you can update or add add-ons on a service at the Point of Sale, keeping a client's selections accurate without rebooking the appointment.
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For more guides, browse the related articles below or use the search bar at the top of the page. You can also watch our video learning series, the Pabau Academy, or visit the Support page for additional help.