How to Control Staff Discount Permissions in POS
In this article, we’ll explain how to manage staff discount permissions in POS by restricting price edits and custom discounts for staff members, and by allowing them to apply only the discounts assigned by an administrator.
Step 1: Navigate to Team
Start by logging into your Pabau account using your login credentials. Then, navigate to the Team tab from the left sidebar menu and click to expand it. Then click Team again to access your staff members.
Step 2: Manage Team Member Permissions
Select a staff member to view their profile details. Then, switch to the "Permissions" tab to manage their permissions.
Step 3: Expand the "Money" Section
Scroll down through permissions and click to expand the "Money" section. This will reveal the "Can override prices" permission.
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✅ If enabled – the staff member will be able to edit prices and apply custom discounts in POS.
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❌ If disabled – the staff member will have restricted access:
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The Price field will appear as read-only.
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The Custom discount option will be disabled, showing a tooltip:
“You do not have permission to apply this action — please contact an administrator.”
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Once you've allowed or restricted a staff member's discount permissions, click the "Save Changes" button to update their permissions.
Step 4: Assign Allowed Discounts
Now, navigate to the Setup page by clicking the Setup button located at the bottom of the left sidebar menu. You'll find the "Discounts" tab under the Financials section.
Open the discount you want to edit or click Create New Discount. Under the Rules tab, scroll down to find the Employee section and proceed to select the specific staff members who should have access to this discount.
Once you're done, navigate to the top of the screen and click Save to confirm. Once saved, only these selected employees will see and apply the assigned discounts in POS. All other discounts will remain hidden or unavailable.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.