--- title: How to Use Filters in the Client Package Outstanding Report description: "Meta description:\nLearn how to read and customize the filters in Pabau's Client Package Outstanding report, so you can track clients with unused or unpaid package balances." --- [Skip to content](https://support.pabau.com/en/pabau2/how-to-build-the-client-package-outstanding-report#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Analytics](https://support.pabau.com/en/pabau2/analytics?hsLang=en) 3. [Reports](https://support.pabau.com/en/pabau2/analytics?hsLang=en#reports) # How to Use Filters in the Client Package Outstanding Report ## This article explains how to build and filter the "Client Package Outstanding report" in Pabau to see which sold packages still have outstanding sessions or items. #### **Step 1: Navigate to Reports** Log in to your **Pabau account**, navigate to the left sidebar menu, and click on **Analytics**, then **Reports**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-22-2026-12-55-31-1636-PM.png?width=670&height=172&name=image-png-Jul-22-2026-12-55-31-1636-PM.png) #### **Step 2: Open the Client Package Outstanding Report** Under the **Sales** category on the left, click on "**Client Package Outstanding report**." ![](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-22-2026-12-56-20-2806-PM.png?width=204&height=441&name=image-png-Jul-22-2026-12-56-20-2806-PM.png) #### **Step 3: Understand the Filter Sentence** This report uses three filters joined by "and," meaning all three conditions must be true for a result to appear: > Showing **Line Item** where **Item Category** is **Package** and **Invoice** where **Invoice Date** is in **This year** and **Line Item** where **Item Employee** is not empty > > ![](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-22-2026-12-57-27-9002-PM.png?width=547&height=191&name=image-png-Jul-22-2026-12-57-27-9002-PM.png) Click on the **"X"** next to a filter to remove it, or click on any underlined word to change it. #### **Step 4: Choose the Object** Clicking on the object name (e.g. "Line Item" or "Invoice") opens a dropdown with the available objects for this report: ![](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-22-2026-12-57-49-8260-PM.png?width=375&height=316&name=image-png-Jul-22-2026-12-57-49-8260-PM.png) - **Line Item** — an individual line on an invoice, representing a specific product, service, or package sold. - **Client** — client profiles in your database. - **Invoice** — the billing record the line item belongs to. - **Service** — the treatments or services offered by your clinic. - **Appointment** — individual bookings on the calendar. - **Product** — items sold from your inventory. - **Payment** — payments taken against an invoice. This report uses two of these objects: **Line Item** and **Invoice**. #### **Step 5: Choose the Field** Clicking on the field name opens a dropdown of the fields available for the selected object. This report uses fields from two different objects: **Fields on the Invoice object:** **![](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-22-2026-12-58-12-5212-PM.png?width=288&height=306&name=image-png-Jul-22-2026-12-58-12-5212-PM.png)** - **Item Name** — the name of the product, service, or package sold. - **Item Employee** — the staff member associated with the sold item. - **Item Client** — the client the line item belongs to. - **Quantity** — the quantity of the item sold. - **Unit Price** — the price per unit of the item. - **Tax Amount** — the tax applied to the line item. - **Disc %** — the discount percentage applied to the line item. - **Item Net** — the net value of the line item. - **Item Category** — the category the sold item belongs to (e.g. Package). - **Unit Discount** — the discount amount applied per unit. - **Product Code** — the code assigned to the product sold. - **Discount** — the discount amount applied to the line item. - **Discount Reason** — the reason given for the discount. - **Item Gross** — the gross value of the line item, before tax adjustments. - **Item Tax** — the tax amount specifically tied to the line item. - **Profit** — the profit margin on the line item. - **Voucher Code** — the code of a voucher redeemed against the line item. - **Voucher Type** — the type of voucher redeemed. - **Voucher Status** — the current status of the voucher. - **Voucher Amount** — the value of the voucher. - **Voucher Remaining** — the remaining balance on the voucher. - **Voucher Expiration Date** — the date the voucher expires. - **Tax Rate** — the tax rate applied to the line item. - **Package Status** — the current status of the package sold. - **Package Redeemed** — the number or amount of the package redeemed so far. - **Package Remaining** — the amount of the package still outstanding. - **Package Expiration Date** — the date the package expires. - **Commission** — the commission earned on the line item. - **Paid Item Total** — the total amount paid toward the item. - **Item Total Price** — the total price of the line item. - **Package Remaining Gross** — the gross value of the package still outstanding. - **Package Service Name** — the name of the service tied to the package. - **Number of sessions** — the number of sessions included in the package. - **Package valid from date** — the date from which the package is valid.   #### **Step 6: Choose the Operator** The operators available depend on the field type selected. This report demonstrates a date field and an "empty check" field: **For a date field like "Invoice Date":** **![](https://support.pabau.com/hs-fs/hubfs/image-png-Jul-22-2026-01-00-22-3252-PM.png?width=280&height=267&name=image-png-Jul-22-2026-01-00-22-3252-PM.png)** - **is** — matches invoices where the date falls within the selected value. - **is not** — excludes invoices where the date falls within the selected value. - **is later than** — matches invoices raised after the selected value. - **is earlier than** — matches invoices raised before the selected value. - **is exactly or later than** — matches invoices raised on or after the selected value. - **is exactly or earlier than** — matches invoices raised on or before the selected value. - **is now until** — matches invoices raised between the current moment and the selected value. - **is empty** — matches invoices where no date has been set. - **is not empty** — matches invoices where a date has been set. #### **Step 7: Choose the Value** For "**Invoice Date**," clicking on the value opens a dropdown of preset date ranges under "Favourite intervals": - **Today** — today, from midnight until the current time. - **Yesterday** — the previous 24-hour day. - **This month** — the current calendar month. - **This year** — the current calendar year, used in this report's filter. Use the search bar at the top of the dropdown to find a specific date range not shown in the favourites list. By following these steps, you can build a filtered view of outstanding client packages in Pabau, combining conditions across both the Line Item and Invoice objects. --- Was this guide helpful? Let us know by voting below - your feedback helps us write clearer articles. For [more guides](https://support.pabau.com/en/pabau2?hsLang=en), browse the related articles below or use the search bar at the top of the page. 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