---
title: How to bill timed codes in units (such as 15-minute massage codes)
description: Set default units on a billing code such as CPT 97124, price each unit on the insurer’s price list, and check the units and charge on the claim.
---

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# How to bill timed codes in units (such as 15-minute massage codes)

Many therapy codes are billed in fifteen minute units rather than once per visit. CPT 97124 (massage therapy) is one of them: a 60-minute massage is billed as 4 units of 97124. In this article, you will learn how to set the units a service bills, how Pabau prices those units when you bill an insurer, and where to check them on the claim before you send it.

**NOTE:** Insurance billing is currently available for practices in the United States. Claims are submitted electronically through the Claim.MD clearinghouse.

**Step 1: Add the Billing Code to the Service**

Go to **Setup → Services**, open the service you bill to insurance (for example, a 60-minute massage) and select the **Pricing** tab. Scroll down to **Billing Codes**.

1. Click **Add A Billing Code**.
2. Choose **CPT / HCPCS code**.

![Add a CPT / HCPCS code to the service](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367156-01-add-billing-code.png)

*Add a CPT / HCPCS code to the service*

**NOTE:** Billing codes can only be added to a service that has been saved. If you are creating a new service, click **Create** first, then open it again.

**Step 2: Pick the Code**

1. Type the code (for example, **97124**) in **Code**, or search by **Description**.
2. Select the code in the results.
3. Click **Add CPT code**.

![Search for the code and add it](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367156-02-cpt-97124.png)

*Search for the code and add it*

**Step 3: Set the Default Units**

Once the code is on the service, three settings appear beside it: **Default units**, **Total billed amount** and **Place of service**.

1. In **Default units**, enter the number of units the visit usually bills. For a 60-minute visit billed in 15-minute units, enter **4**.
2. Click **Save**. Pabau confirms with **Default units saved**.

**Total billed amount** shows the service price multiplied by the units, so you can check the total before you save.

![Default units and the total billed amount](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367156-03-default-units.png)

*Default units and the total billed amount*

**TIP:** Units are saved against the code. If you swap the code for a different one, set the units again. For where the service is carried out, see [How to set the place of service for home visits, mobile and telehealth claims](https://support.pabau.com/en/pabau2/how-to-set-the-place-of-service-for-home-visits-mobile-and-telehealth?hsLang=en).

**Step 4: Price Each Unit on the Insurer’s Price List**

Insurers usually pay a fee per unit. Put that fee on the insurer’s price list, and Pabau multiplies it by the units when you bill the insurer.

Go to **Setup → Price Lists**, click the **…** menu beside the insurer’s price list (the one **Issued to** that insurer) and choose **Edit**. Then:

1. Open **Service prices**.
2. Search for the service.
3. Enter the insurer’s rate for one unit (for example, **25**).
4. Click **Save**.

![The insurer’s rate for one unit on its price list](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367156-04-price-list.png)

*The insurer’s rate for one unit on its price list*

When you charge the visit to that insurer at checkout, click the service in the cart to see how it is priced:

1. **Price per unit** is the rate from the price list.
2. **Billing units** shows the units and the line total (4 units at $25.00 is **4x — $100.00**). Change it if this visit was shorter or longer, for example 3 units for a 45-minute visit.

![Billing units at checkout when the insurer has a price list](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367156-04-checkout-units.png)

*Billing units at checkout when the insurer has a price list*

**IMPORTANT:** **Billing units** only appears when the line is priced from an insurer’s price list. Without one, the line is charged at the service price as it is, and the units are not multiplied. Either add the service to the insurer’s price list or make sure the service price is the total for all the units.

**Step 5: Change the Units on an Invoice You Have Already Raised**

Open the invoice from the client’s **Financials** tab and select **Items**. In **Billing & diagnosis codes**:

1. Pick the number of units for the line. Each option shows the units and the line total.

Click **Save Changes**. The change applies to this invoice only.

![Units for one invoice line in Billing and diagnosis codes](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367156-06-invoice-units.png)

*Units for one invoice line in Billing and diagnosis codes*

**Step 6: Check the Units on the Claim**

Open the claim from **More → Claims** and expand the charge line (**Charge line 1 — CMS-1500 box 24**). Check that:

1. **Procedure (CPT/HCPCS)** (box 24D) shows the code from the service.
2. **Units** (box 24G) shows the number of units.
3. **Charge** (box 24F) is the total for all the units, not the price of one unit.

![The code, units and charge on the claim line](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367156-05-claim-line.png)

*The code, units and charge on the claim line*

You can still change any of these on the claim before you click **Validate**.

**NOTE:** Payers set their own rules for timed codes, such as how many minutes count as a unit and how many units a visit can claim. Check each payer’s billing guidelines before you set your default units.

**TIP:** If one client’s authorization allows a different number of units, add the code and units to that client’s policy instead. Policy codes take priority over the service’s defaults for that client. See [How to add default billing codes to a client’s insurance policy](https://support.pabau.com/en/pabau2/how-to-add-default-billing-codes-to-a-clients-insurance-policy?hsLang=en).

**What's next?**

- [How to set the place of service for home visits, mobile and telehealth claims](https://support.pabau.com/en/pabau2/how-to-set-the-place-of-service-for-home-visits-mobile-and-telehealth?hsLang=en)
- [How to add default billing codes to a client’s insurance policy](https://support.pabau.com/en/pabau2/how-to-add-default-billing-codes-to-a-clients-insurance-policy?hsLang=en)
- [Box 24 – Service Lines](https://support.pabau.com/en/pabau2/box-24-service-lines?hsLang=en)
- [Insurance Guide Part 4: Submit and track insurance claims in Pabau](https://support.pabau.com/en/pabau2/insurance-guide-part-4-submit-and-track-insurance-claims-in-pabau?hsLang=en)

---

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- [Marketing Plus upgrade](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#main-content)

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