---
title: How to add default billing codes to a client's insurance policy
description: Add the codes, units, diagnoses and modifiers a client’s plan authorizes to their policy, so every invoice and claim for that policy is coded for you.
---

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# How to add default billing codes to a client's insurance policy

Some plans authorize a client for specific codes, for example massage therapy billed as CPT 97124, 4 units per visit, for one diagnosis. Add those codes to the client’s policy as default billing codes, and every new invoice you charge to that policy is coded for you from the policy, so the claim arrives with the right code, units, diagnosis and modifiers.

**NOTE:** Insurance billing is currently available for practices in the United States. Claims are submitted electronically through the Claim.MD clearinghouse.

**Step 1: Open the Client’s Policy**

Open the client’s card. Then:

1. Select the **Insurance** tab.
2. Click the policy’s member number.
3. Click **Edit**, then click **More options** in the form that opens.

![Open the policy from the Insurance tab](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459512561-00-open-policy.png)

*Open the policy from the Insurance tab*

**Step 2: Add a Billing Code**

Scroll down to **Default billing codes** (“These codes, units, diagnoses, and modifiers pre-fill new claims for this policy”).

1. In **Add billing code**, type the code or part of its description.
2. Select the code from the list.

![Search for the code the plan authorizes](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367159-01-add-code.png)

*Search for the code the plan authorizes*

**Step 3: Set the Units, Diagnoses and Modifiers**

1. Choose the number of **Units** the plan authorizes per visit.
2. Under **Diagnoses**, search for the diagnosis code and select it. Add more than one if the plan lists several.
3. If the payer needs a modifier, type it under **Modifiers** and click **Add modifier** (optional, up to 4).

![Units, diagnoses and modifiers for the code](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367159-02-units-dx.png)

*Units, diagnoses and modifiers for the code*

To add another code, use **Add billing code** again. To take a code off, click **Remove**. When you are done, click **Save**.

**Step 4: Check the Codes on the Invoice**

When you next raise an invoice and charge it to this insurer, Pabau codes each line from the policy. To check, open the invoice from the client’s **Financials** tab, select **Items** and look at **Billing & diagnosis codes** (“Codes default from the selected policy. Changes apply to this invoice only.”):

1. The **Billing code** from the policy.
2. The units, with the line total.
3. The diagnosis the line points to.

![An invoice line coded from the policy](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/489459367159-03-invoice-codes.png)

*An invoice line coded from the policy*

The claim for this invoice then opens with the same code, units, modifiers and diagnosis on its charge line. You can still change them on the invoice or on the claim.

**How Pabau Picks the Codes**

- Pabau uses the policy linked to the visit’s case. Without a case, it uses the client’s newest policy with that insurer.
- If the policy lists the service’s own code, that entry is used for that service.
- If the policy lists just one code, that code is used for every insured service on the invoice.
- If the policy lists several codes and none of them is the service’s code, check the line in **Billing & diagnosis codes** before you send the claim.
- Units on the policy come first. If an entry has no units, the service’s default units are used.
- A diagnosis on the policy comes before the service’s default diagnosis.

**NOTE:** Pabau applies the policy’s codes when you raise a new invoice. Invoices you raised before you added the codes keep their own coding. Open them, select **Items** and check **Billing & diagnosis codes**.

**TIP:** Set your usual codes and units on the service, and use policy codes only for clients whose plan authorizes something different. See [How to bill timed codes in units](https://support.pabau.com/en/pabau2/how-to-bill-timed-codes-in-units?hsLang=en).

**What's next?**

- [How to set claim defaults on a client’s insurance policy](https://support.pabau.com/en/pabau2/how-to-set-claim-defaults-on-a-clients-insurance-policy?hsLang=en)
- [How to bill timed codes in units (such as 15-minute massage codes)](https://support.pabau.com/en/pabau2/how-to-bill-timed-codes-in-units?hsLang=en)
- [Box 21 – Diagnosis Codes](https://support.pabau.com/en/pabau2/box-21-diagnosis-codes?hsLang=en) and [Box 24 – Service Lines](https://support.pabau.com/en/pabau2/box-24-service-lines?hsLang=en)
- [Insurance Guide Part 3: Connect appointments to insurance in Pabau](https://support.pabau.com/en/pabau2/insurance-guide-part-3-connect-appointments-to-insurance-in-pabau?hsLang=en)

---

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- [Care Plus Upgrade](https://support.pabau.com/en/pabau2/care-plus-upgrade?hsLang=en#main-content)

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- [Marketing Plus upgrade](https://support.pabau.com/en/pabau2/marketing-plus-upgrade?hsLang=en#main-content)

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